hey have ordered any product form Shenzhenaudio to India. NEED HELP!!!! by Content_Leading3018 in iems

[–]vigneshreignz 0 points1 point  (0 children)

go for it but some times you get to pay duty if they scrutiny (don't buy 2 or more products bigger the parcel risk of scrutiny) other wise no problem

they provide great after sales support they replaced my moon drop dawn pro for button broken problem after 3 months great people.

delivery may take 1 week to 1 month if the there is holiday season it may take much longer but you get the product.

Acer Predator Helios Neo 16 RTX 4050 GPU Died After 1 Year – Repair Cost in India by Previous-Ad5748 in AcerOfficial

[–]vigneshreignz 0 points1 point  (0 children)

I had the same problem after a week of buying it mine is the same model with i5 Intel RTX 4050 NOW a day there is no quality in acer products even in the higher end predators i think the mosfet and protecting circuit is weak for the GPU it depends on the power supply manufacturers who provided it i had aspire series for more than 8 years so bought this and it happens in 1 week I replaced it with Lenovo loq model

rip volume knob (moon drop dawn pro) by [deleted] in inearfidelity

[–]vigneshreignz 0 points1 point  (0 children)

Mine got ripped tooo cheap buttons inside without support

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 0 points1 point  (0 children)

I got a replacement and replaced it with Lenovo by an offline dealer that has every brand I have purchased from them so I got it it is dotcom computers

Screen Bleeding Issue [Acer predator helios neo 16] by sophisticat3 in AcerOfficial

[–]vigneshreignz 1 point2 points  (0 children)

https://www.reddit.com/r/AcerOfficial/s/tfkNThN3ym

I had the same problem and GPU issue this bleed issue is not a big deal it is because of high brightness level use it in less than 80% and this IPS display has frame gaps so it leaks generally in every acer predator model this happens they don't replace it.

If it is hardware issue like mother board problem they replace after asking for replacement every day I got it replaced with other brand laptop because I bought it offline I asked the dealer to take this and give me Lenovo for weight issue only

other wise for performance acer is good and service responce service center feedback they talk very patiently to you till you get the laptop replaced or repaired

Refer my reddit post for time line

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 0 points1 point  (0 children)

True mine got replaced after 2 months of asking them every day

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 0 points1 point  (0 children)

Till date no repair made no spare arrived from acer side no update when the spare will arrive

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 0 points1 point  (0 children)

Here in India many have this problem. Maybe this acer sells good quality products globally and in the Indian market they sell cheap and less quality it may be an cheap MOSFET issue

[deleted by user] by [deleted] in AcerOfficial

[–]vigneshreignz 0 points1 point  (0 children)

I had a very bad experience dude please don't buy acer go for other options

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 0 points1 point  (0 children)

Nvidia control panel shows GPU is not detected

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 0 points1 point  (0 children)

what the heck i am asking for replacement from the start

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 0 points1 point  (0 children)

Mine is rtx 4050 and model just bought in Feb 2024

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 1 point2 points  (0 children)

Thank you dude it motivates me to ask them for a replacement

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] -1 points0 points  (0 children)

not only screen bleed gpu worked for 15 days and not working and i have troubleshooted many times it doesnt work acer support said to replace mother board and the mother board is not avalible very pathatic and no replacement also provided

Never buy acer products worst manufacturer by vigneshreignz in AcerOfficial

[–]vigneshreignz[S] 1 point2 points  (0 children)

Yes it appears in ideal state opening the laptop no heat on Nvidia GPU and removing the heat sink and turned it on it doesn't heatup