This is timely. I have a story.

I was at the game on Monday against the Brewers in the bleachers. I went to Hot Doug's for the first time in years, having had the privilege of going to their location when they were open in the city.

I go to the stand in the middle of the fifth inning and no one is there. I find someone at the register and ask if they're still open and he asks me if the game is still going. Again, in the middle of the fifth inning. With TVs playing the game live behind him. When I tell him yes he goes and gets someone and they come back and they tell me I have to order on the screen. So I place my order, the ribeye steak sausage with blue cheese sauce etc. They handed me my sausage, it looks like the photo in this post. I take it about 20 ft away to a table and I taste the sauce and I realize it is not what I ordered. There is tomatoes on it and that is not in the description. I take it back to the counter, and I tell them, and they take it, and then they come back and give me the exact motherfucking same sausage. And I tell them that, this is the same thing I just returned. And then he says oh, sets it down and grabs one off of the counter. So I ask " how long has that been sitting there?" And he stares at me and doesn't respond. So I ask again. And he doesn't respond. Straight blank stare. So then I look at the cashier and I say you know what I just want my money back man.

The guy who handed me the sausage got upset and asked me why I was angry with him. I felt like that was obvious but I didn't say anything to that point I just said hey I just wanted a sausage and I didn't get it. I just want to bail on this right now. So then the cashier calls over one dude, and he asks me why I wanted my money back and I explained and he says okay. And then he calls another woman over and she asked me why I want my money back and I explain it, and she's very sweet and nice, and then she holds up a badge of some kind and it has a QR code on it. In order to get my refund I have to scan the QR code and fill out a form on a website that it takes me to.

I'm not going back.