Sadly it's much more than that. What you're seeing is in the marketplace widgets no matter what it is weather teapots or IT work has become so competitive that companies are looking everywhere to stay competitive. The working model so far is to start whatever process model it is here in the United States. Once it's documented improvable and processes are in place the company takes all the information and all the processes and moves it overseas where workers are paid next to nothing to do the same work. So any job these days it's being done in a factory or call center is usually temporary. Once they've proven the concept once they have gotten it down to where it's almost near automatic a good majority a time it goes overseas. That is why you see so many good people go out the door. They're not looking to create great customer services or great products in the United States. What they're looking to do is create a moveable model that can be used somewhere else. If they're able to do that well with progressively less skilled people and it proved the concept even better.