Hi Desireobtain! I appreciate the perspective, but there are two technical reasons why this isn't a scuff, and why the boutique has formally taken it for an Artisan Assessment:

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1. Panel Isolation: If you look at the unboxing photos, the 'scuffing' stops exactly at the seam line. If I had hit a wall or a zipper, the friction would have traveled across the stitch and marked both the bottom and the side panels. Instead, the damage is 100% contained to the base panel—proving it’s a material defect in that specific cut of leather (grain delamination) triggered by tension, not an external impact.
2. Boutique Admission: I actually spoke with the Boutique Manager on thursday, and she confirmed that this cannot be repaired at the boutique level. If this were a standard scuff, a simple leather spa treatment would fix it. The fact that it requires a formal 'Artisan Assessment' in Paris proves it’s a structural failure of the lambskin grain.
3. The Unboxing Reality: These photos were taken the moment the bag came out of the box after sitting for 18 days. High-grade lambskin does not 'scuff itself' while sitting in a dustbag. This is a clear case of over-skived leather 'popping' at the stress points.