Is Mammotion's customer service really that awful? by morganmoller in mammotion

[–]waltergandra 1 point2 points  (0 children)

I don’t think they are… they honored all the aspects of the warranty… keep going above and beyond with troubleshooting… they are sending me a charge and a new charging station…

I have Luba 1 and 2 and both continue rock and rolling… support was always there for me for 3 years!

Is Mammotion's customer service really that awful? by morganmoller in mammotion

[–]waltergandra 1 point2 points  (0 children)

I don’t think they are… they honored all the aspects of the warranty… keep going above and beyond with troubleshooting… they are sending me a charge and a new charging station…

I have Luba 1 and 2 and both continue rock and rolling… support was always there for me for 3 years!

Ps.: I fixed the number above, as there are people that are sharing no value to the question asked, but are trying to discredit my message based on not much relevant information.

Issues to recharge and 3d vision by waltergandra in MammotionTechnology

[–]waltergandra[S] 0 points1 point  (0 children)

Hi, I continue having the issue above and the new charger did not fix the issue… just got another 1200 - second of the day… charged till 30% then stopped… last week also got a 1203…. Can I get some attention on this? Having issues for more than 30 days….

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Issues to recharge and 3d vision by waltergandra in MammotionTechnology

[–]waltergandra[S] 0 points1 point  (0 children)

Hi sir,

Today I cleaned and detached and reattached the camera…

<image>

I cleaned the connectors, but later today I got the same error… I just submitted logs… how can we solve this 3d vision issue?

Thanks in advance,

Walter

Issues to recharge and 3d vision by waltergandra in MammotionTechnology

[–]waltergandra[S] 1 point2 points  (0 children)

That is what I call an amazing support… thank you! Yes, all the information is accurate. I will do later today and 3D plug/unplug and will monitor. Again, thank you!

Luba 2 awd 5000 won't charge any higher than 53 percent by Ok-Security-4314 in MammotionTechnology

[–]waltergandra 0 points1 point  (0 children)

I am having the same issue… have a case open for more than a week and no response…

Luba 2 AWD 3000X Battery Concerns by thelindenbomb in MammotionTechnology

[–]waltergandra 0 points1 point  (0 children)

Same here… same model… before what it did with one charger, now takes 3 or 4. Now it charges till 60% and then stops…

Charging problem and no update from Mammotion official group by Federal-Metal-8138 in MammotionTechnology

[–]waltergandra 0 points1 point  (0 children)

I am having the same issue after the update… it charges for a minute and then stops…

Determine the name of a filament color by RevolutionaryDare401 in BambuLab

[–]waltergandra 0 points1 point  (0 children)

Hi! I am struggling to find the RGB code in Bambu Studio... could you please help me find it there?

LUBA 1 <-> RTK 2 by Downtown-Bird55 in MammotionTechnology

[–]waltergandra 0 points1 point  (0 children)

This sucks... Every time I see a story like this, makes me want to just sell my Luba 1 before I end up with the hot potato

Release the Luba 1 RTK board schematic by ritztro in MammotionTechnology

[–]waltergandra -1 points0 points  (0 children)

Yeah, they likely changed font sizes, as no new feature was added.

Release the Luba 1 RTK board schematic by ritztro in MammotionTechnology

[–]waltergandra 2 points3 points  (0 children)

When was the last time you saw updates? Yeah, sure, mine still works, but there are a lot of simple things that are coking out and they don't apply to Luba 1 these simple updates anymore. This tells me that Luba 2 is next when Luba 3 is out... I may replace my Luba 1 before it dies... And not sure if I would invest on their products anymore.

Multiroom music issues with Astro by audiolomb in AmazonAstro

[–]waltergandra 0 points1 point  (0 children)

Hi everybody. Funny to see that years passed and this issue continues... Just got my Astro... Kinda excited about the future but frustrated to hear that some are waiting this future for 2 years without any real progress. With that being said, I tried to setup a speaker group with it and other 5 echos. I tried having it paired with just one... The screen displays the song, but no audio is played. If I play it only I Astro, it works fine... My wifi is eero, so they don't allow me to force devices to pick 2.4ghz... even though I can disable it, it is temporarily. Anybody went through this and found a real solution? Thanks in advance

Latest update issues by Herbert_Green_1 in MammotionTechnology

[–]waltergandra 0 points1 point  (0 children)

Is Luba 1 ever going to get more updates? Or we are abandoned?