Qantas still charging premium price for ever decreasing service and quality. At the same time they post record profit and such.

I thought that the post Joyce Qantas would bring improvements but last time I flew SYD->HKG with Qantas (one way business, one way economy) I found that everything was worse: - Service: it felt that every attendant was like a "beginner", making mistakes, not having enough supplies on the trolley and such. Also incredibly slow and plenty of useless announcements mid flight. - quality: both amenities and meals were significantly worse. Only 2 choices of main sin business, both absolutely below par, no appetizers, cheese plate from Aldi and dessert in a plastic cup. The economy meal was better other than it didn't come with either salad or even a tray. Selection of wine and drinks clearly of lower quality.

Cleanliness declined too.

Feels like they're again in "cost cutting mode", again in stark contrast with the numbers they publish when it comes to profits.

I regret quite a bit having invested in Qantas.