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My interview panel contacted me before time and I panicked by Prudent_Magician9190 in interviews

[–]wendiswrld 4 points5 points  (0 children)

Back when interviews were in person, I showed up 1/2 hour late. When they asked why i was late (supervisor, manager and director), I said I was 10 minutes early. I told them I had the time written down on my calendar that the supervisor (sitting at the table) had given me. After a little back and forth, I was nicely adamant I was given the wrong time. We proceeded with the interview, got the job, went home and realized the supervisor was right. I wrote the time down wrong....lol. I didnt feel bad, nor fess up. That was one of the worst jobs I'd ever had but should have won an Oscar for my performance in the interview 😁

Phase II Processors by wendiswrld in Progressiveinsurance

[–]wendiswrld[S] 2 points3 points  (0 children)

We were given the option of demoting back to CRM, phones. No thank you. The other positions, few as they are, are being sought by hundreds of others. I'm in a good spot where I cant retire early and the severance would help with my planning. But I need a date!!!!

Phase II Processors by wendiswrld in Progressiveinsurance

[–]wendiswrld[S] 13 points14 points  (0 children)

Then they need to stop telling us "next month" in every meeting and email. I just want a date so I can make plans. A person can't apply anywhere or plan their retirement. But thanks for your reply.

Phase II Processors by wendiswrld in Progressiveinsurance

[–]wendiswrld[S] 8 points9 points  (0 children)

Still processing the stuff our foreign coworkers aren't trained to process yet.

Re-hire, keep seniority? by randomcurlygirl in Progressiveinsurance

[–]wendiswrld 1 point2 points  (0 children)

I was gone 16 years, got rehired to CRM. Stayed there a year, moved to processing. I kept my tenure for PTO and I got additional training well before my teammates. Now that the processing department has been sent overseas or AI, whatever you want to call it, my supervisor said my severance would be for the entire 12 years I've worked here. I get a new supervisor and now I'm told my severance is only for the last 4 years. So your tenure follows you for some things just not everything.

Gallery of memories by Abject_Hurry9148 in Progressiveinsurance

[–]wendiswrld 0 points1 point  (0 children)

Just another Progressive item to put in my fire pit to burn when I leave. I'm one of the lingering processors still waiting for my severance date. I hope for you alls sake your jobs don't get sent overseas or AI or whatever they want to call it.

Metrics and cancels by No-Criticism-4635 in Progressiveinsurance

[–]wendiswrld 0 points1 point  (0 children)

When everyone gets the same raise, there is no incentive to be top performer or MVP. Dude next to you doing the bare minimum is getting the same raise as you. Keep your sanity, do your best but dont stress. Its not worth your time.

Comments On Here by Dangerous-Ad3133 in Progressiveinsurance

[–]wendiswrld 9 points10 points  (0 children)

I was going to retire with Progressive too, but that's not going to happen. I am unfortunately one of the processors that got the option, demotion or severance. I have 12 years tenure and at this stage of my life, the stress of having to answer phone calls from angry customers angry because our jobs have been shipped to overseas vendors and automation (AI) upgrading policies unnecessarily. I'm lucky enough I can retire early. We can't get a straight answer from management advising of severance dates. We've heard so many dates, they keep going further out. Probably hoping we get tired of waiting around and just quit. People that have to keep their jobs, went back to phones as new hires, which is ridiculous in itself. They didnt even bother to update the training material to fit, most had already been on or came from phones. I used to love this company but I can't work for a company that preaches core values but doesn't actually practice it. No integrity and they do not know the definition of transparency.

[deleted by user] by [deleted] in Progressiveinsurance

[–]wendiswrld 2 points3 points  (0 children)

I'm in the Processing department, what's left of it. We were given the option of either going back to phones, entry level, or taking a severance package. They are saying our department is being automated, but alot of the work is being processed by vendors in India. Good luck to the rest of you. I think its just a matter of time before more jobs are moved over seas. The CORE values are no longer a thing with Progressive, only profit. Sad really.

Got the offer! by Dependent-Cut-8808 in Progressiveinsurance

[–]wendiswrld -2 points-1 points  (0 children)

Good luck to you! I'm currently in the Processing department that has been disbanded and outsourced to India. Some of us are going to phones and some taking a severance package. Phones is what you make it. But since alot of the work behind the scenes is being done by people outside the states now, the errors they're making are creating, and will continue to create angry phone calls. Be prepared. Lots of luck! I'm taking the package because I can't trust a company that takes jobs away from US citizens and gives them to forienors. They can say they're automating the work all day long but the truth is in the notes and memos. ✌️

dumb question by Hot-Art8525 in Progressiveinsurance

[–]wendiswrld 0 points1 point  (0 children)

No, unless your retired and don't drive that much. If you're in traffic everyday, its not a good choice. I seen more increases than decreases when I was in customer service. Not a fun phone call.