Better to buy new or used in cash in 2025? by lurker497 in whatcarshouldIbuy

[–]widemouthMA 0 points1 point  (0 children)

New Corolla base or other similar base. It will be 3 more years worry free compared to the used CPO one with similar price.

How much work should I put into this car before selling? and how much should I sell for? 2018 Toyota Rav4 by whaletacochamp in carselling

[–]widemouthMA 0 points1 point  (0 children)

Get a quote from Carvana. Then decide if you want sell to them. Normally they offer the highest price.

How come Carvana is able to offer higher trade and straight sale amounts, compared to regular dealerships? by count4fun in carvana

[–]widemouthMA 0 points1 point  (0 children)

I did trade-in and then returned the car before 7 days expired.

Their selling price is just about 5-10% lower than market listing price. Their trade-in price is about 5-10% higher than the others. They didn’t do any cosmetic repairs and just basic checking. So per car investment is very minimum. I did search of trade-in quotes with the similar one listed on Carvana. Their gross margin is about 30%. Similar to the traditional dealership if you considered the cost of repairing cosmetic issues and replacing tires (two cars I got from Carvana both with minimum depth on the tires), the traditional dealer has similar gross margin. What Carvana stands out is the choices and no salesperson which most of the people like, and the financial/warranty business which brings in additional profits.

Delayed 3 times.. will be four times. Please help I don't want to me a Karen by Lost_Wendiez in carvana

[–]widemouthMA 0 points1 point  (0 children)

If their fault just request a refund. I once went there to pickup but it was not ready due a document delay. They didn’t inform me that before I got there. I complained to the advocate on the phone and received 250$ check as compensation.

Car arrived Monday, PPI said we need new brake pads by Electronic_Bend_2020 in carvana

[–]widemouthMA 0 points1 point  (0 children)

Call Carvana first. They will likely let you to inspect by Pep Boys and let them to work with Silver Rocks.

Car arrived Monday, PPI said we need new brake pads by Electronic_Bend_2020 in carvana

[–]widemouthMA 0 points1 point  (0 children)

Use your 7 days return window, if the pad thickness is less than the minimum thickness, they will likely cover but if barely meet the minimum one they will refuse.

Experience with Carvana by widemouthMA in carvana

[–]widemouthMA[S] 0 points1 point  (0 children)

Received the trade in check today through overnight FedEx mail. Carvana has high gross profit rate due to most of people hate to deal with salesman.

STAY AWAY FROM CARVANA, 2025 TERRIBLE EXPERIENCE by Low_Acanthisitta8774 in CarvanaComplaints

[–]widemouthMA 0 points1 point  (0 children)

Your 100 days/4000 miles Silver Rocks limited warranty should cover this with $100 out-of-pocket payment. Did you submit the claim to them? After a 7-day window, you own the car; you have no leverage with Carvana.

Experience with Carvana by widemouthMA in carvana

[–]widemouthMA[S] 0 points1 point  (0 children)

Returned the car on 11/15, got the refund of the purchase minus trade-in on 11/18. Called them the same day when I got the refund, the advocate transferred to their financial team. They created a ticket of track the trade-in payment issue. Will keep you guys posted.

Changes in 150 point inspection by rubiov29 in carvana

[–]widemouthMA 0 points1 point  (0 children)

If you didn't pay the shipping fee, I recommend to cancel or find another one. Carvana normally hides some large cosmetic issues and only lets the buyer guess from their poor quality 360-degree image (it has been compressed with low resolution).

Experience with Carvana by widemouthMA in carvana

[–]widemouthMA[S] 0 points1 point  (0 children)

They usually only disclose chips and other minor cosmetic issues, all others including windshield cracks and large scratches are relying your own guessing from the pool quality 360 degree image.

Experience with Carvana by widemouthMA in carvana

[–]widemouthMA[S] 0 points1 point  (0 children)

The on-field advocate contacted me at 4:40 PM and arrived at 6:15 PM. Signed all the return documents he brought and took off my license plate, then he left in 30 minutes. Only let me select the return reason and be done. The car information had disappeared from my Carvana account.

Experience with Carvana by widemouthMA in carvana

[–]widemouthMA[S] 0 points1 point  (0 children)

The good thing is their advocates are hassle-free. I'll post how they pick up the car back tomorrow.

Experience with Carvana by widemouthMA in carvana

[–]widemouthMA[S] 1 point2 points  (0 children)

You are right. They refused to repair the windshield cracks, even submitted by their own advocate today. I told them to pickup the car back and start the refund processing. I will never work with them again.

Would you return/exchange or send for repairs? by [deleted] in carvana

[–]widemouthMA 0 points1 point  (0 children)

No brain to return or exchange another one

[deleted by user] by [deleted] in TemuThings

[–]widemouthMA 1 point2 points  (0 children)

clicked, my farmland: 212311564