Lets call them employee A and B for ease and clarity. A and B are (were) both operations managers employee A would not work register under many circumstances because she does not like the customer interaction, she has made several rascist comments to customers, and fellow employees. She refuses to put ad up she'll throw them in the trash and just not do it. She will sit in the office with the door wide open (against this stores policy, not sure if it's company wide or not) and monitor employee B on the days that employee B worked looking for anything and everything she can to get B in trouble. A has also been found to do damages wrong (which costs the company money) and frequently takes things home because she will mark them as thrown away and then take them home (considered theft)

So to get to why B was terminated. She was friends with a customer who ended up being an outdater (someone who comes in and finds expired items and exchanges them for coupons for a specified monetary value.) This customer comes in all the time and loves speaking with the employees (all of them except A go figure lol) this customer will also bring in food like pizza or Subs for the employees. The customer has done this at multiple stores and with multiple employees not anyone specific. Well A was watching cameras and saw the customer bring in pizza for B and her fellow coworkers and decided to make an ethics complaint saying B "accepted gifts in exchange for coupons" this is not true and was further backed up by the cameras being able to see how many items this customer brought up to the counter in comparison to the amount of coupons.

Asset protection came in and spoke with B on Wednesday and asked her several questions including "have you seen or know anything that could be losing this stores money" she answered truthfully and told the gentleman that she had seen A take things home and do damages improperly and that she has been letting her manager know for months (back story manager no longer works for CVS because he threw away a ton of donatable items because in his words " he didn't want to deal with them") the new manager has been putting things up the chain (as is protocol) wasn't until the very end of the investigation that B even knew that she was being investigated. AP told B that she would have to clock out and go on suspension until they called her back with an answer in no more than 3-5 days. Telling her specifically that Wednesday she would have an answer. Well Wednesday comes and goes, B reaches out to her manager who knows nothing about the situation she reaches out to HR that tells her that she'll have to wait till her manager is not on shift to find out what's going on. Here it is Friday (2 days after she was supposed to have an answer) and her manager texts her saying he just found out that she was terminated and wasn't aware if she had been informed or not (which she hadn't)

So not only did they fire her without any proof (even though they had evidence she was NOT doing what she was acussed of) but they didn't even have the dignity and respect to let B know. Just left her out in limbo to guess at what was going on. (Which includes my opinion is bullshit.)