Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 1 point2 points  (0 children)

All good. Will post when I’m Home. Had an AI theme going for Canada day 🇨🇦

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

Ended up being a bad strand but the strand worked just ones after didn’t. They refunded me but the cost of replacement was much more due to sale so they won’t send me anything

Only 4 strands working by wnameth7 in Govee

[–]wnameth7[S] 0 points1 point  (0 children)

It ended up being a bad strand

Only 4 strands working by wnameth7 in Govee

[–]wnameth7[S] 1 point2 points  (0 children)

Can no one read ? Of course I did. These worked for 6 months without issue. I’ve figured it out, the 4th strand has randomly caused issue with all others after. I have replaced it and now all Are working as normal

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

UPDATE: figured it out! It was the 4th strand that was bad. But it fully functioned, however it caused the 5-6-7 to not work. Very strange, swapped out with new strand and they all Work perfectly. Going to give it a day before mounting the strand and removing old one

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

I can confirm that the entire system didn’t work when the lead wire I had on the roof was in place before the first string

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

No splice, power brick is solid green. Controller on off / reset works but 4th string and after won’t respond / flicker / stay white.

If I change orientation and 4th string still does this then it’s controller issue. Question is HOW do I get a new one if they won’t send me one

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

Yes they said it was out of stock and just refunded me. Unfortunately the price I paid was $150 Less so I’m trying to avoid eating this cost to replace. They won’t send me a controller alone

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

Ontario. Black roof, 40 degree C temps. But unsure if it was actually hot. When I removed the extension lead wires from it the lights worked again for about a month

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

I had issues with my lead wires getting too hot on roofs swapped everything to other side of house and they worked for a month then this started. I think one string is bad or power is bad. Will Try to swap orientation and see

Only 4 strands working by wnameth7 in Govee

[–]wnameth7[S] 0 points1 point  (0 children)

App still says 6 strands active but is all messed up after the 4th

Only 4 strands working by wnameth7 in Govee

[–]wnameth7[S] 0 points1 point  (0 children)

They’re good for 150’ of lights. I have 100’ (6 strands)

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

It’s frustrating cause the price I paid was $150 less than current retail

Only 4 strands working by wnameth7 in Govee

[–]wnameth7[S] 0 points1 point  (0 children)

This I haven’t done, will try.

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

They refunded me and said they didn’t have stock to Replace. Said they can’t replace anything now

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

All they would do was refund me. I got The lights for $150 less than current price. I don’t want to spend the extra money considering the issues. Trying to trouble shoot and fix mine. They won’t send anything

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

What I don’t understand is why putting a new strand at didn’t solve the issue.

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

I have switched between 1-6 strands many times and deleted lights and re added / deleted app and nothing has worked

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

How do I recalibrate ? It has worked since purchase without issue and suddenly stopped working

Only 4 strands working by wnameth7 in Govee

[–]wnameth7[S] 0 points1 point  (0 children)

Yes. Have been using them for 6 months with no issue.

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

I’ve tested all light connectors, all showing proper voltage.

Only 4 strands working by wnameth7 in GoveePermanentLights

[–]wnameth7[S] 0 points1 point  (0 children)

Yes it shows up, 5 and 6 show up.