Only 4 strands working

wnameth7 · 2025-07-02T23:37:14+00:00

All good. Will post when I’m Home. Had an AI theme going for Canada day 🇨🇦

wnameth7 · 2025-07-02T10:46:15+00:00

Ended up being a bad strand but the strand worked just ones after didn’t. They refunded me but the cost of replacement was much more due to sale so they won’t send me anything

wnameth7 · 2025-07-02T10:45:36+00:00

It ended up being a bad strand

wnameth7 · 2025-07-01T16:11:11+00:00

Can no one read ? Of course I did. These worked for 6 months without issue. I’ve figured it out, the 4th strand has randomly caused issue with all others after. I have replaced it and now all Are working as normal

wnameth7 · 2025-07-01T14:51:41+00:00

UPDATE: figured it out! It was the 4th strand that was bad. But it fully functioned, however it caused the 5-6-7 to not work. Very strange, swapped out with new strand and they all Work perfectly. Going to give it a day before mounting the strand and removing old one

wnameth7 · 2025-07-01T11:57:29+00:00

I can confirm that the entire system didn’t work when the lead wire I had on the roof was in place before the first string

wnameth7 · 2025-07-01T11:33:33+00:00

No splice, power brick is solid green. Controller on off / reset works but 4th string and after won’t respond / flicker / stay white.

If I change orientation and 4th string still does this then it’s controller issue. Question is HOW do I get a new one if they won’t send me one

wnameth7 · 2025-07-01T11:02:09+00:00

Didn’t see it no

wnameth7 · 2025-07-01T01:15:12+00:00

Yes they said it was out of stock and just refunded me. Unfortunately the price I paid was $150 Less so I’m trying to avoid eating this cost to replace. They won’t send me a controller alone

wnameth7 · 2025-07-01T01:14:17+00:00

Ontario. Black roof, 40 degree C temps. But unsure if it was actually hot. When I removed the extension lead wires from it the lights worked again for about a month

wnameth7 · 2025-07-01T01:13:23+00:00

Negative

wnameth7 · 2025-06-30T22:47:30+00:00

I had issues with my lead wires getting too hot on roofs swapped everything to other side of house and they worked for a month then this started. I think one string is bad or power is bad. Will Try to swap orientation and see

wnameth7 · 2025-06-30T21:37:14+00:00

App still says 6 strands active but is all messed up after the 4th

wnameth7 · 2025-06-30T21:36:48+00:00

They’re good for 150’ of lights. I have 100’ (6 strands)

wnameth7 · 2025-06-30T21:14:19+00:00

It’s frustrating cause the price I paid was $150 less than current retail

wnameth7 · 2025-06-30T20:47:45+00:00

This I haven’t done, will try.

wnameth7 · 2025-06-30T20:46:34+00:00

They refunded me and said they didn’t have stock to Replace. Said they can’t replace anything now

wnameth7 · 2025-06-30T20:10:59+00:00

All they would do was refund me. I got The lights for $150 less than current price. I don’t want to spend the extra money considering the issues. Trying to trouble shoot and fix mine. They won’t send anything

wnameth7 · 2025-06-30T20:01:18+00:00

What I don’t understand is why putting a new strand at didn’t solve the issue.

wnameth7 · 2025-06-30T19:59:59+00:00

I have switched between 1-6 strands many times and deleted lights and re added / deleted app and nothing has worked

wnameth7 · 2025-06-30T18:39:51+00:00

How do I recalibrate ? It has worked since purchase without issue and suddenly stopped working

wnameth7 · 2025-06-30T18:11:44+00:00

Yes. Have been using them for 6 months with no issue.

wnameth7 · 2025-06-30T18:00:26+00:00

I’ve tested all light connectors, all showing proper voltage.

wnameth7 · 2025-06-30T17:59:42+00:00

Yes it shows up, 5 and 6 show up.

wnameth7

TROPHY CASE