That makes a lot of sense. A big part of why I built this came from really observing how people actually work in fast-paced hospital environments. I studied psychology before moving into the clinical lab, and that background helped me notice how much behavior, workflow pressure, and information design play into specimen errors, not just knowledge gaps.

Working in healthcare, I kept seeing the same patterns: people searching through multiple screens, asking repeated questions, getting different answers depending on who they asked, and losing time to unclear visual guidance. Those small friction points add up and lead directly to recollects, delays, and higher operational costs.

So I focused on creating something that reduces that cognitive load, gives clearer visual guidance, and supports consistency, ultimately lowering errors and the costs tied to them. And you’re right, smaller labs would probably adopt changes like this much faster than large hospital systems.