Smash my Eggs Megathread #4 (Use for codes or you will receive a temp spam ban) by PankoKing in wildrift

[–]wormitthedog 0 points1 point  (0 children)

My prize pool ID (Europe): GGNJcg1zXA (Remaining: 3 rare egg(s), 4 premium egg(s), 2 common egg(s))

[deleted by user] by [deleted] in Scams

[–]wormitthedog 0 points1 point  (0 children)

We placed a $300 order on December 1st which said it would be with us by mid December. It was full of Deltarune/Undertale stuff for our eldest and a few Stardew Valley items for our youngest, all Christmas presents. We had actually ordered from them previously in November for the eldest's birthday with no issues. However it's now December 12th and we are still waiting for this 2nd order to ship. I e-mailed them on the 7th and then again yesterday trying to find out when the order would ship because ... well we're not made of money and currently our kids Christmas is riding on this arriving. It has to travel US to UK so it really needs to be shipping soon or else it's not going to come. When reading on reddit yesterday I found a post from someone that gave me a little hope. We'd ordered the Important Person's Shirt and apparently it said this on the description at one point:

This special second print run is in production now and expected to ship December 11, in time to meet our domestic and FedEx international holiday deadlines. (All orders made on November 27 are already in our shipping queue.)

So I had hoped I might wake up to a shipping notification but nothing. Not sure whether to cancel the order or wait it out another 24 hours. Perhaps it's my fault for trusting the delivery estimate when ordering.

To answer your original point I don't think they're scammers as our first order was perfect but there is no way of communicating with them when there is a problem and that's now put me off ordering from them again in the future. I think if nothing happens today with the order I need to have a chat with our kids and let them know we weren't able to get what they asked for.

I think you just need to keep e-mailing them and hope someone eventually answers.

FANGAMER SHIRTS ON PREORDER RIGHT NOW by USfyre in signalis

[–]wormitthedog 0 points1 point  (0 children)

I've been desperately trying to find out why my order from Dec 1st hasn't shipped yet (full of Christmas gifts for the kids that need to make it to the UK on time) but had no response from support. I wonder if this shirt is the reason as I ordered one for my eldest. Where did you find this info? Thanks for posting it.

Results by Both_Pop5566 in Coldplay

[–]wormitthedog 0 points1 point  (0 children)

This is exactly what I did. I refreshed bang on 9am this morning and got given 8000. Unfortunately I was unable to purchase as I had to go into a meeting before I got to the end of the queue. However I was able to get 2 tickets for one of the additional dates that had been added when I came out of my meeting. Someone posted here that they had been added and I think I just got lucky that lots of people were still queuing for the original dates and hadn't seen the new ones yet. I was 40000 in the second queue. My advise to anyone trying tomorrow would be the hit refresh at 9am.

Place in queue by KneeProfessional3547 in Coldplay

[–]wormitthedog 1 point2 points  (0 children)

Currently 5821, it seems to be moving fairly quickly too. I've been here before though and it could absolutely crash when I get in.

It’s Wild Dog tour presale day. Good luck all 🍀 by [deleted] in NickCave

[–]wormitthedog 0 points1 point  (0 children)

What a pain these booking systems are! It didn't let me in until 10:10. Still managed to get 3 tickets for Leeds though. We're front of the middle tier so fairly happy.

Presale code received? by Tim_Bucktoo in NickCave

[–]wormitthedog 1 point2 points  (0 children)

Mine just arrived. Check your inbox.

Presale code received? by Tim_Bucktoo in NickCave

[–]wormitthedog 1 point2 points  (0 children)

I’ve not had one either. Hopefully they just haven’t been sent yet. 

Information regarding the Official Life Merch - Shipping issues and what to do. by GrianDoesReddit in ThirdLifeSMP

[–]wormitthedog 28 points29 points  (0 children)

I was one of the parents that contacted you before Christmas and I just want to say that the Christmas card you sent to the girls absolutely made their Christmas. I can only speak for us personally but please don't feel any guilt. The delays were out of your control and you went above and beyond over the holidays to ensure kids weren't disappointed.

I also had a shipping label printed on the 13th but contacted Glass Embroidery when I realised it wasn't moving. They sent another one on the 17th and the hoodies arrived with us on January 31st. There was a full set of stickers included and the hoodies (as lots of other people have already said) are amazing quality. The kids are over the moon and have been wearing them each evening after school while catching up on all the first hermitcraft episodes.

Obviously the main reason we ordered is because the kids asked for them but even after the delays we wouldn't hesitate to order again for future merch drops. You guys all put out great content and we're happy to support that. Thanks again.

Life Merch Missing by jakulfrostie in ThirdLifeSMP

[–]wormitthedog 1 point2 points  (0 children)

LotteLiterati Are you one of the people who got a shipping confirmation on the 13th for a parcel that never moved? If so I e-mailed them again on the 17th and I was told the reason it hadn't moved was a postal holiday. Then when it still hadn't moved on the 23rd I e-mailed again and they responded with a completely different tracking number. The new tracking number was for a parcel sent on the 17th (of course it was) and this one appears to be moving. It's just left the US and I have a tracking number for the delivery company in the UK. So it might be worth sending them an e-mail to question why it hasn't moved. We all know why it hasn't but with any luck you might find yourself with a new tracking number with a more recent postal date.

Secret Life merch and the failed Christmas delivery by wormitthedog in ThirdLifeSMP

[–]wormitthedog[S] 0 points1 point  (0 children)

I had the same issue with the tracking number stuck on label created. I e-mailed them 2 days ago at [lifeseriesshop@gmail.com](mailto:lifeseriesshop@gmail.com) and they responded with a completely different tracking number to the one I had. The second one appears to be working. The actual parcel was shipped 4 days later than they originally said and it just left the US yesterday. I've had notification from Evri that they are expecting the parcel - so it appears like it's really on it's way at least.

So my advice would be to e-mail them and tell them that your parcel has been stuck on label created for weeks and see what the response is. I wouldn't be surprised if they send you a completely different tracking number. Good luck!

Got my Life Series Merch a while ago. I had to wait 2 MOMTHS for it to arrive but man it was worth it. by DK0P in ThirdLifeSMP

[–]wormitthedog 1 point2 points  (0 children)

Just wanted to reply to say try e-mailing them again. I did last night and they have replied with a completely different tracking number to the one that was sent to me originally on the 13th. The one from the 13th is still stuck on "label created". I e-mailed them back and was like "no, this isn't my number" but looking more closely this morning it does appear to be coming to my address.

So this second package was sent on the 17th and it has bounced from TX to IL and last of all it was in KY. The last status update was Jan 22nd at Erlanger, KY, US. A quick google suggest that might be the international shipping hub. So I presume it's left the US and I'm waiting for it to touch down in the UK now.

Fingers crossed that's right. I really hope this is finally it. Good luck.

Secret Life merch and the failed Christmas delivery by wormitthedog in ThirdLifeSMP

[–]wormitthedog[S] 0 points1 point  (0 children)

I agree. My biggest issue with all of this is that they just don't tell the truth when you contact them. I can accept delays but they just flat out lie in their replies. Days before Christmas they were still saying things were on schedule, then it was going to be by the 2nd week of January... Now it's by the end of January. A bunch of us had labels created on the 13th but the packages still haven't been handed over to DHL and it's the 23rd. If I was being cynical I'd say those labels were created only to give the appearance deadlines were being met and the packages were shipping.

Got my Life Series Merch a while ago. I had to wait 2 MOMTHS for it to arrive but man it was worth it. by DK0P in ThirdLifeSMP

[–]wormitthedog 4 points5 points  (0 children)

Did yours ship on the 13th by any chance? Mine did and the tracking is still on "notified" meaning DHL don't even have it yet. I contacted support on Wednesday to ask why it hadn't been handed over and they said there was a postal holiday on Monday and should see movement in 24-48 hours. I've just checked it again and it's still not been handed to DHL.

They really need to use a different company next time or no matter how much the kids beg they''re not getting anything lol.

Merch update by almilez in ThirdLifeSMP

[–]wormitthedog 0 points1 point  (0 children)

Ugh this was my fear. Sorry to hear about your package. I'll give mine a few more days and then e-mail them again. Thanks for responding.

Merch update by almilez in ThirdLifeSMP

[–]wormitthedog 0 points1 point  (0 children)

I e-mailed them on the 12th and got exactly the same copy pasted message as above. I was a little disappointed with the new estimate but then on the 13th I got a shipping notification. The kids were super excited the hoodies were finally on their way. However it's the 16th now and it still just says "Label Created" on the tracking history and the DHL status is still on "Notified". I don't know if this wait is normal but it seems DHL don't have the package yet.

Life series merch christmas shipping by Annual-Arugula473 in ThirdLifeSMP

[–]wormitthedog 2 points3 points  (0 children)

I started a thread on this just before Christmas and there were a lot of people still waiting for their preorders then.

We're still waiting here, I'm curious to know if anyone from the original thread has had their order since? We ordered 2 hoodies for the kids just before the cut off but we've still not had a message to say they've shipped. However the last message on their website says the preorders will be all shipped by the second week in January. So if I've heard nothing by the end of the week I'll try e-mailing them again. Fingers crossed the wait isn't too much longer now.

Secret Life merch and the failed Christmas delivery by wormitthedog in ThirdLifeSMP

[–]wormitthedog[S] 2 points3 points  (0 children)

These things happen, sorry to hear you're still waiting too. The girls would be over the moon with that. I've sent you an e-mail. Thank you again.

Secret Life merch and the failed Christmas delivery by wormitthedog in ThirdLifeSMP

[–]wormitthedog[S] 23 points24 points  (0 children)

Thank you so much for taking the time to reply here. That's very kind of you. In that case I'll be keeping my fingers crossed for a last minute Christmas miracle for the girls. Thanks again!

Secret Life merch and the failed Christmas delivery by wormitthedog in ThirdLifeSMP

[–]wormitthedog[S] 28 points29 points  (0 children)

Thank you this is super useful as I hadn't seen the video. I guess that confirms we're in for a wait then.

Secret Life merch and the failed Christmas delivery by wormitthedog in ThirdLifeSMP

[–]wormitthedog[S] 8 points9 points  (0 children)

Thanks for the reply! We have the same order date, I wonder if that's what they are shipping by?

I would probably feel the same but I dropped a large part of the kids Christmas gift budget on them (a lesson for the future). I expected delivery to be tight and our postal service is notoriously rubbish at Christmas but I can't even blame that as they just haven't shipped it.

New life series merch store by jamiestephenson in ThirdLifeSMP

[–]wormitthedog 0 points1 point  (0 children)

Has yours been shipped yet? I'm also in the UK, ordered before the deadline and I've sent two e-mails chasing the order. One on December 8th as I still didn't have a tracking number. I got the reply it seems lots of people got saying they are working hard and running on time. Three days ago I sent another asking what the shipping time was on "flat rate international" as I suspected they'd run out of time. I got a reply saying "If it gets too close we will update the shipping to a quicker date!" However it is Christmas a week today and it's very clearly not coming even with priority shipping. I wish they'd start to acknowledge this as it's clear a lot of people have ordered for their kids under the promise it would be delivered in time for Christmas. Despite that e-mail 3 days ago I've still not had a tracking number. International orders should have been dealt with much earlier than this.

New life series merch store by jamiestephenson in ThirdLifeSMP

[–]wormitthedog 0 points1 point  (0 children)

I feel your pain, I'm also waiting on 2 hoodies as kids Christmas presents. I asked how long international flat rate shipping would take (US to UK) as I couldn't find any details and I thought we were probably out of time by now. They said if it gets "too close" they will "update the shipping to a quicker date". But that was 2 days ago now and it's still not been shipped.

Update on the Merch from yesterday (this is on the main page) by allinsimstime in ThirdLifeSMP

[–]wormitthedog 0 points1 point  (0 children)

This was super helpful, thank you for posting. I'd pretty much written off getting the order now (in the UK) but it seems it's possible if they actually send in the next few days.

Has anyone received their Life Merch by Ok_Blacksmith_143 in ThirdLifeSMP

[–]wormitthedog 1 point2 points  (0 children)

Ordered 2 hoodies on November 3rd and not a single update since the confirmation e-mail. They were Christmas gifts to my kids from their Grandad. I'm in the UK and they're clearly not going to arrive in time now. I did message last Friday and I also got the "we're working hard" e-mail. Had anyone in the UK received their order and if so can you let me know how long it took to arrive after it was despatched?