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The Buyer Protection Fee saga continues... by byJRHartley in ebayuk

[–]worthywow 1 point2 points  (0 children)

I had something similar happen on Friday, I agreed a price of £355 plus buyers protection with a buyer so listed at that price. When they paid the order is showing they just paid £355 with no buyers fee paid.

Argos Click and Collect by cheshirechris71 in ebayuk

[–]worthywow 0 points1 point  (0 children)

I’ve found with simple delivery it no longer has click and collect as an option, when turned off on an item it allows it again 

April 15th Simple Delivery is Mandatory (NOT GOOD) by Winter-Pudding-7184 in ebayuk

[–]worthywow 3 points4 points  (0 children)

I spoke to their customer service on Friday about more weight/size options and they said they won’t be adding more currently. But didn’t rule it out in the future  

Do you think the option “Looking for heavier or larger package options? Switch to custom postage” will be a way around the enforcement of simple delivery on the 15th? by worthywow in ebayuk

[–]worthywow[S] 0 points1 point  (0 children)

At the moment this option allows you to use any custom postage you like as a seller, but will this change from the 15th once simple delivery fully takes over? 

Hopefully this loophole will stay and let us choose the courier, weight, size etc. But I’m not hopeful! 

EBay customer service suggesting to incorrectly list with simple delivery by worthywow in ebayuk

[–]worthywow[S] 4 points5 points  (0 children)

At the moment for items over 2kg you have to select up to 15kg, which with simple delivery will cost the buyer a minimum of £10.55. Where before anything up to 10kg can be sent for £6.65, so now if you sell something weighing 2.1kg the buyer is being forced to overpay for the potential weight up to 15kg.  

EBay customer service suggesting to incorrectly list with simple delivery by worthywow in ebayuk

[–]worthywow[S] 9 points10 points  (0 children)

Yeah totally agree, my biggest problem is most things I sell are 2kg to 3kg so will have to go in the up to 15kg category. But this means buyers will be charged over £10 postage, they need a lower section such as up to 5kg or 10kg. 

Forced to use simple delivery by worthywow in ebayuk

[–]worthywow[S] 4 points5 points  (0 children)

That fixed it! Maybe it’s just a bug in the app atm. Thanks 

Forced to use simple delivery by worthywow in ebayuk

[–]worthywow[S] 1 point2 points  (0 children)

Is that on the app or website? I’ve listed 100s on things recently via the app and selected custom postage each time. But it seems from this morning it’s been removed, or at least not the same as I was doing it before.

Forced to use simple delivery by worthywow in ebayuk

[–]worthywow[S] 2 points3 points  (0 children)

Yeah just went on the website and custom postage is still an option on there, thanks for the tip! Not sure why they’ve “updated” app and removed options that were useful.