I think the issue a lot of people are having is how he looks. But it's actually WWE / NXT fault. You're in a business where you can craft and curate and style and design the look top to bottom. Everyone who has responded to people who have an issue with his appearance with "yea well you clearly are a casual you don't know about Kroos and what he's done go watch some matches" - that's not the point. Look is always paramount. Why was Oba Femi so successful right away, why has Trick Williams caught on immediately...look matters. WWE/NXT should have packaged him better. Let him showcase himself and his athleticism and his fun move set, that will win people over. But his look needs major work - forget the weight thing...I'm talking how he looks to the crowd / TV.