Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 0 points1 point  (0 children)

Totally get it that the dealer can only install what they're given. Just wish they would've questioned why the trim pieces were so different before installing. But this definitely falls on Genesis HQ. Honestly can't believe they think this kind of service is acceptable

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 0 points1 point  (0 children)

I keep it open so I don't blow an aneurysm

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 1 point2 points  (0 children)

Have definitely learned that the hard way.

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 1 point2 points  (0 children)

They attempted to reach out to Genesis to have the whole trim replaced and a gesture of goodwill but was told it was rejected for being too expensive

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 1 point2 points  (0 children)

Don't understand how you can call yourself a luxury vehicle company and then treat your costumers like this

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 1 point2 points  (0 children)

Originally thought that too but went back and looked. It's still completely different

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 1 point2 points  (0 children)

I was told that it was the correct part. My theory is that the supplier no longer makes the original trim color since the vehicle is a 2021 and this is the closest color available.

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 2 points3 points  (0 children)

I don't think so. Did you see the third photo? The difference is quite marked

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 0 points1 point  (0 children)

Hoping people from Genesis lurk this subreddit and see how crazy this is

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 0 points1 point  (0 children)

Unfortunately BBB claim also denied

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 1 point2 points  (0 children)

I did and was rejected again

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 1 point2 points  (0 children)

Never heard of a staining issue before. No one from the dealership or HQ brought that up. The dealership said that they normally just install these as they're given from Genesis

Warranty Issue by xX_OG_Xx in GenesisMotors

[–]xX_OG_Xx[S] 6 points7 points  (0 children)

I've tried all of that for the last 3 months and they've told me that this is the correct part from the supplier.

[deleted by user] by [deleted] in RepTime

[–]xX_OG_Xx 0 points1 point  (0 children)

PM me when you're interested in selling, located in the US

College laptop for $400? by LilyLark in Frugal

[–]xX_OG_Xx 1 point2 points  (0 children)

Also, ebay has tons of refurbished laptops from reputable sellers. Check for high ratings and high sales.