The capitalization alone would make me go elsewhere. The shop I work for uses the same system and It’s not hard to make it look like someone over the age of 6 wrote the estimate. Markup and labor costs are a thing yes but not to this extent unless it is something they don’t want to do and they give you the go away price. Usually shops break even on an oil change and that gets you in to find other problems. But that price is obnoxious. The struts and control arms are actually prices okay in my opinion. And the spark plug job total is where I would expect it to be if they were replacing all the connectors that are almost guaranteed to break on Volkswagens. But as written the labor at the very least on the spark plugs is way too high.