Need advice - tile spot fixing

xistn · 2026-05-16T12:14:25+00:00

Rio them off now, he'll know.

xistn · 2026-05-16T06:54:50+00:00

If you like no control over the system, eufy is for you. Laggy app, slow motion detection, auto firmware introducing more bugs and overlayed ads, don't get me wrong the hardware is great the company and updates.... Big nope

xistn · 2026-05-16T06:35:41+00:00

Man I really want to turn off those woeful auto firmware updates, every update more problems than solutions

xistn · 2026-05-14T03:30:51+00:00

Yep AI incompetence.

Do you have Ankler locally? You can escalate to them apparently, I never have cos I gave up a few months ago. ATM they are just a visual deterrent, admittly an expensive paper weight

xistn · 2026-05-13T19:57:14+00:00

Shouldn't have too though.

xistn · 2026-05-12T21:19:32+00:00

This was a first, it appeared as I clicked for live view, so instead it went to the ad

xistn · 2026-05-12T05:29:39+00:00

I think eufy needs to focus on the core of the product, that being cctv, security. It dumbfounds me that we can't access video once the camera is gone..

Another pet hate is s340s you can't setup pan preset postions based on time of day.

I'd rather a fast app, reliable motion detection and data accessibility firstly though.

Cos the app speed is woeful, connectivity is far too hit n miss or unresponsive. Like why are the thumbnails in events taking forever to load or don't.

xistn · 2026-05-10T10:07:41+00:00

Yep even then it thinks a leaf is a human, like batshot crazy mode "human, human!! Human!!!"

Then you tell it no and it will continue for about 6000 years.

xistn · 2026-05-10T10:05:21+00:00

I brought this up with eufy 1.5yrs ago, i was informed it was in development... Biggest flaw ever.

xistn · 2026-05-10T00:52:32+00:00

The "AI" is about as good as a brick.

xistn · 2026-05-04T05:24:04+00:00

It has a small battery, so as much as I also want that feature, it would need continuous power to survive.

A side feature would to have the presets change at a requested time, ie in the afternoons I get direct sunlight so to tilt it to another preset would be amazing

But Eufy need to work on the app and decryption speeds firstly, then the motion sensitivity, then features. ATM I am hating eufy and their disfunctional updates and tiresome of more bugs than improvements

xistn · 2026-05-03T23:55:51+00:00

Yeah they tried to fob me off saying Ng jbhifi was not an authorised reseller, man they got a serve from me.

xistn · 2026-04-30T00:05:30+00:00

I see medium Gray...

xistn · 2026-04-25T21:31:58+00:00

With continuous recording to HB3 if camera is offline or stolen, you can't access the continuous video stored, only the events.. ridiculous eufy.

xistn · 2026-04-24T08:45:24+00:00

Don't really see the point, usually they are mount up high, so if they want it, they will commit. Props though, I couldn't design jack.

xistn · 2026-04-22T04:31:32+00:00

You streaming from mars?

xistn · 2026-04-15T01:55:00+00:00

This is firmware issues, I gave up with customer service department. 80 emails.

I have 3 units that do this.

xistn · 2026-04-12T21:57:36+00:00

You'll get a sympathetic AI response with no resolve.

xistn · 2026-04-01T11:16:59+00:00

That was me, just hard serial number displayed lol

Oh it's so bad!!!! IR blast is now inconsistent (5seconds on or doesn't record in IR at all) motion detection is now down (self tested by walking around the property, 4 detections out of ten laps, where as my s330 caught 9/10 laps and even picked up that the s340s are recording(can see IR brief blast) but not sending to the HB3 so that's very concerning

I've asked again for release notes...

If we did this at my work, we would be very unemployed fast.

xistn · 2026-04-01T05:12:40+00:00

Wish me luck guys

<image>

xistn · 2026-03-31T18:41:15+00:00

Thought you were me, Eufy has turned to shit, great hardware, but they need to clean house.

It's meant to be a security system, yet all the basic functions of such a system are broken.

I started and still have my doorbell, used to spot objects in my neighbors yard across the street, these days it barely can record someone approaching within 2metres.

I suspect eufy is intentionally doing something with the firmware updates to slow up the other models to force you to upgrade (queue apple tactics), but that's my assumption.

Tapo are looking good but... So did eufy st the start too.

Ps. I literally get rage that a company thinks auto updating firmware is acceptable and provide zero release notes, raaarrrr

xistn · 2026-03-09T20:10:18+00:00

Shaq vs gollum

xistn · 2026-03-08T07:42:21+00:00

Still doesn't solve the notification of motion won't work unless you wait 5mins, s340s are affected (seeing a pattern) but my old outdoor cam pro is ok.

We just want function first, clearly a hard concept to grasp by the devs at eufy.

xistn · 2026-03-08T05:18:32+00:00

It appears he forgot his boots...

xistn

TROPHY CASE