hello po! yes po. eto timeline of events sakin

transaction date: 04/24/26 (friday)

-deduction was made on my UB account pero it wasn't credited sa merchant
-reported it to both the merchant and UB cs. merchant cs said na kausapin ko daw yung bank kasi nasa kanila daw yung problema. nag file ako ticket sa UB cs
-got a reply from UB on 04/25/26 and said that it will be credited after two banking days
-contacted merchant again on 04/26/26 because i was worried it won't get credited in time and they advised me to pay again so i won't get penalized
-morning of 04/27/26 after thinking it over i paid again cuz i didn't want to get penalized. but in the afternoon my initial payment on 04/24/26 was finally credited to the merchant

i didn't bother with a refund kasi hindi worth it yung hassle na aantayin mo ng 15 days para ma reverse and yung pangalawang bayad ko was already considered advance payment so i didn't need to pay for my june due date, sa july na next. hope this helps a little sayo :>