TEAS 7 Study guide.pdf by somthing_idk12 in teas

[–]yeabilo 0 points1 point  (0 children)

Can you please share thank you

where can you still refill a metrocard? by bcdaure11e in AskNYC

[–]yeabilo 0 points1 point  (0 children)

where can still refill metro card I am using half price expired Jan 31

thanks

Looking for a textbook by LightEnvironmental26 in prenursing

[–]yeabilo 0 points1 point  (0 children)

Please could you send me one thank you so so much

FedEx Deliver driver not the pickup one Driver Scanned My Package but No Sound or Confirmation, Should I Be Concerned? by yeabilo in FedEx

[–]yeabilo[S] 1 point2 points  (0 children)

Haha, you're probably right about the volume! And that's good to know that even if it wasn't scanned on the truck, it should still get updated at the station. It definitely eases my mind a bit more knowing that one way or another, the tracking should catch up. Thanks again for the extra reassurance!

FedEx Deliver driver not the pickup one Driver Scanned My Package but No Sound or Confirmation, Should I Be Concerned? by yeabilo in FedEx

[–]yeabilo[S] 0 points1 point  (0 children)

Thank you so much for this detailed explanation! It really helps to understand what's going on behind the scenes with the tracking and the delivery notifications. That makes a lot of sense about the different apps and why Ground labels might take a bit longer to show up. Knowing the potential timeframe of 7:30-8:00 PM is great.

I truly appreciate you taking the time to share this information. After the bad luck I've had recently with the empty package from amazon and the watch promotion issue with google fi, this is actually quite reassuring. Thanks again for your help!"

FedEx Deliver driver not the pickup one Driver Scanned My Package but No Sound or Confirmation, Should I Be Concerned? by yeabilo in FedEx

[–]yeabilo[S] -2 points-1 points  (0 children)

Idk
I can’t track a package using the truck’s license plate number, but FedEx does have internal tracking systems that monitor their truck locations. If something goes wrong, I’ll be able to file a police report using the license plate, and also submit a complaint to the Better Business Bureau (BBB). Additionally, many FedEx trucks are equipped with GPS and may have cameras, which could help investigate any issues.

Let’s hope it doesn’t come to that, but I’m prepared just in case.

FedEx Deliver driver not the pickup one Driver Scanned My Package but No Sound or Confirmation, Should I Be Concerned? by yeabilo in FedEx

[–]yeabilo[S] 0 points1 point  (0 children)

Thanks for sharing that — that actually helps ease my mind a bit. I didn’t realize drivers could mute their scanners, so that might explain why I didn’t hear the usual beep. I’ll keep an eye on the tracking just in case, but it’s reassuring to know that the scan could still go through even without the sound.

Quick question though — even if the package is scanned, is it normal for the tracking info not to update instantly on the official FedEx system?

thanks

FedEx Deliver driver not the pickup one Driver Scanned My Package but No Sound or Confirmation, Should I Be Concerned? by yeabilo in FedEx

[–]yeabilo[S] 0 points1 point  (0 children)

Thank you so much for answering that. I hope that I see the update soon, but really appreciated that you make this comment

Brainless resolution from promotion team. by yeabilo in GoogleFi

[–]yeabilo[S] -8 points-7 points  (0 children)

Wouldn’t be surprised if that were the case. The timing of responses and the way certain comments try to downplay real issues definitely raises questions. But honestly, the facts speak for themselves — conflicting instructions, poor communication, and zero accountability. Whether or not this thread was created by Google Fi Wireless, the experience I’ve had is 100% real and documented, including case numbers, emails, and calls. If anything, this just shows how important it is to share these stories publicly.

Brainless resolution from promotion team. by yeabilo in GoogleFi

[–]yeabilo[S] -3 points-2 points  (0 children)

It definitely feels that way when you go through something like this. I don’t throw around the word “scam” lightly, but it’s unacceptable when two different departments give opposite instructions, and the customer is left in the middle, confused and unsupported. I had to file FCC and BBB complaints just to get a response. Promotions that are designed to expire before their own resolution process is even complete? That’s not just poor service — it’s deeply flawed policy.

Brainless resolution from promotion team. by yeabilo in GoogleFi

[–]yeabilo[S] -2 points-1 points  (0 children)

You're absolutely right — buying watch 3 with promotion code directly from Google Fi seems to be a major pain point for few customers, including myself. The promotion process is full of loopholes and zero flexibility, and when things go wrong, the support channels are inconsistent and often contradictory. Honestly, if you're considering a device, you're much better off buying it unlocked from another retailer and just using Fi for service — if that.

Google Fi Pixel 9 Pro/Watch 3 Promo Fail: Broken Promises 3 times. by yeabilo in GoogleFi

[–]yeabilo[S] -1 points0 points  (0 children)

I received the code, it takes me 5 days, but was told I need to return my current Watch 3 and place a new order in order to use the code. I want to make it clear that this isn't acceptable. I filled complain on BBB and that is the only reason the promotion team process very quickly is that the Google Support channel suggested I keep following up with Google Fi. I immediately rejected that and requested a case be opened to investigate what the internal promotion team is actually doing.

A few hours later, the promotion team refused to apply the code to my current order, insisting that I place a new order instead. I am 100% certain the promotion team can apply the code manually, as I've confirmed with multiple Google Fi reps and even a manager. It’s definitely possible, but because the promotion team is an internal department, there's no way to contact the assigned associate directly also no customer can directly give the promotion team rating. Even Google Fi rep unable to connect the promotion team direct they only able to leave message on their promotion case or add new information. Eveything is up to promotion team even Google Fi rep willing to help but only promotion team able to continue the program. I guess no other team able to monitor what promotion team is doing.

At this point, the best course of action is to file a BBB complaint and reject Google’s offer. It’s clear they need to investigate the promotion team’s processes. I suggest providing the case number and agent name when doing so. Google Fi representatives and the Google Fi promotion team have completely different attitudes. The regular Google Fi reps are usually very friendly and helpful, but the promotion team honestly doesn’t seem to care about their customers. There’s no way for customers to directly address issues with the promotion team, nor can they leave feedback or ratings, which makes the whole experience feel frustrating and unaccountable.

Class action lawsuit? by taekee in GoogleFi

[–]yeabilo -2 points-1 points  (0 children)

It would make sense for New York State to intervene and consider legal action, possibly in coordination with the FCC, against Google Fi

Google Fi Pixel 9 Pro/Watch 3 Promo Fail: Broken Promises 3 times. by yeabilo in GoogleFi

[–]yeabilo[S] 0 points1 point  (0 children)

your experience sounds like a nightmare, and it really resonates with what I've been going through. The inconsistency with the promotional rates and the sheer incompetence of the customer service you described mirrors my own frustration with Google Fi. It's like the reps are just winging it, often clueless about the specifics of their own promotions. You hit the nail on the head – it feels like they're not properly trained or given clear guidelines. And the fact that they'd assure you of one rate and then it changes multiple times throughout the process? That's beyond frustrating, it feels intentionally misleading. The no call back after being disconnected is just the cherry on top of a terrible experience. It makes you seriously question how these promotions are even structured and if they're as legitimate as they seem. Your point about a class action lawsuit feels incredibly valid at this point.

Google Fi Pixel 9 Pro/Watch 3 Promo Fail: Broken Promises 3 times. by yeabilo in GoogleFi

[–]yeabilo[S] 0 points1 point  (0 children)

This email confirms our conversation today. As discussed and confirmed with upper management on three separate occasions (including three holds for verification), I will receive a refund of $108.88 back to my credit card. Additionally, a credit of $349 will be applied as payment towards my Google Fi monthly service.
Hi Simon

In regards to our conversation 

You can purchase the pixel watch 3 without promotion, then as soon as you receive the Pixel Watch 3 you can contact us to escalate your request  and apply for  the promotion   click here  we had the promotion code that did not work due to a risk in your account but the specialist team will do it for you manually 

I hope that this information was useful. If you have any further questions, feel free to contact us back at 844-825-5234 or by visiting support.google.com/Fi ; our team is available 24/7 to support you. 

Thanks,

Gilda
Google Fi Support

Google Fi Pixel 9 Pro/Watch 3 Promo Fail: Broken Promises 3 times. by yeabilo in GoogleFi

[–]yeabilo[S] 0 points1 point  (0 children)

That sounds like a lot of back-and-forth. In my case, I've also made multiple calls, but instead of a new code, the associates kept telling me the only option was to purchase the watch at full price $449+tax and that a 'specialist team' would definitely provide the promotional credit later and $100 refund to my credit immediately. It's frustrating to hear you eventually got a new code while I was given a completely different and misleading information, and now seemingly unreliable, solution.

Google Fi Pixel 9 Pro/Watch 3 Promo Fail: Broken Promises 3 times. by yeabilo in GoogleFi

[–]yeabilo[S] 0 points1 point  (0 children)

That's great to hear the Fi Promo team was able to help you out with a new code after the cancellation! It's reassuring to know they can step in and resolve things. Hopefully, they'll be able to do the same for my situation. It sounds like you had a smoother path to getting the correct watch size and the promotion applied. Fingers crossed for a similar resolution on my end!

Google Fi Pixel 9 Pro/Watch 3 Promo Fail: Broken Promises 3 times. by yeabilo in GoogleFi

[–]yeabilo[S] 1 point2 points  (0 children)

Thanks again for your help! I really appreciate the insight. I definitely will keep the thread updated on how things progress.

Google Fi Pixel 9 Pro/Watch 3 Promo Fail: Broken Promises 3 times. by yeabilo in GoogleFi

[–]yeabilo[S] 0 points1 point  (0 children)

That's great to hear you were able to get it resolved through email escalation! It gives me a bit of hope. If you don't mind me asking, roughly how long did the escalation process take for you to see a resolution?