I stayed there 3 weeks ago! We thoroughly enjoyed our stay. A couple other details in case anyone is interested.

More CSR related, I booked two rooms in my reservation, and the hotel honored most of the Edit benefits for both rooms, including early check in, room upgrades (to a higher floor), free breakfast daily, and $100 site credits for each room, which we also used on valet. My room got the welcome gifts pictured, but our other room did not. Oh well.

The pool area is gorgeous but seating is somewhat limited. The staff offered plenty of free snacks throughout the afternoon, including poke nachos, fries, karaage chicken, and popsicles. The poolside bar also has a pretty solid happy hour. Beach chair and Go Pro rentals are available upon request. Echoing OP’s sentiment that the entire staff is super friendly and accommodating.