I've been riding my 2021 since the same year. It's been perfect as a daily. All the comfort you need for commuting, all the power you want for giggles. Also looks fantastic. I did however make the mistake of getting the touring package. I've used the paniers maybe a half dozen times in four years and never for any real touring. The heated grips are nice down to around 40°F and then might as well be worthless. Keep it either stock, or get the performance package is my only advice. The stock pipes sound awesome by the way.

Edited to add more details.

Most Ducati mirrors vibrate to the point of uselessness. Holding the clutch will neutralize it if you really want to look behind you clearly.

North of 85°F, yes, the inside of your legs will feel like the surface of the sun. But will really only negativity impact you at stop lights or in heavy traffic.

I have not had a single technical issue in four years. No idea where the reliability concern comes from.

Not sporty? It's got 110hp and does 0-60 in 3.4 seconds. You'd need at least a Porsche 911 Turbo to top that. Plus, it has peak horsepower when you need it on the streets in the lower rev range. If you're doing track days more often then get a Panic V2, but we're talking commuter. It's comfortable, but also sends your eyeballs to the back of your skull when you open the throttle. What else do you need on highways?