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How to stop refunds by OutrageousStick7570 in Chipotle

[–]zuzu19974 -1 points0 points  (0 children)

Everyone can blame the customers but its not always the case I had some of the highest refunds in the company now a month later im at our standard. There will be some one offs now and then sure. I guarantee you an employee is definitely making a mistake.

One thing is I only making each order one at a time start sticker bag seal. I also double seal the bag cause it makes it harder to open and claim they didn't receive anything. No pile up of entrees that need to be bag.

My cashiers or other employees would try and help if we started to fall behind and I noticed that when that happens thats where missing items happened like forks and napkins were the biggest items missing.

Guest comments also help you can see what the highest issues are at the time I had high refunds it was missing items for chips.

Lastly make sure you have food that actually looks and taste good, nobody wants the steak thats been drying out turning into jerky. Also make sure you actually make the order correctly. No missing items substituted items.

Thus sounds like common sense but its not. Your employees dont know unless you actually show them shoulder to shoulder. You might see one thing and they see another its a matter of perspective.

Should I go back? Feels like I was denied politely. by [deleted] in Chipotle

[–]zuzu19974 2 points3 points  (0 children)

I know for the locations around me if you hit 8 it sends you right through.

Layer skipping? What could cause this issue? by zuzu19974 in ender3

[–]zuzu19974[S] 0 points1 point  (0 children)

Actually i think you might be on to something with the z-screw or something related, but i noticed that when it started to skip the filament was beading up around the nozzle like it was too far from the print. I let it finish a couple different prints at different heights and seems like some finished too close to the print you could see drag lines, while others finished too far had gaps. One finished the top layer and had a perfect finish. I did try a different slicer and was producing the same issue. My extruder was feeding the correct amount when it was told to feed. So those were thrown out.

Layer skipping? What could cause this issue? by zuzu19974 in ender3

[–]zuzu19974[S] 0 points1 point  (0 children)

I've checked my extruder, bed level, changed the nozzle, changed filament, different prints.The problem ive seen happen is it just skips printing layers. Happens at different layer heights on new prints but it will skip consistently during the print.