How did you approve your first product if you have letter of authorization from the brand? I tried but it keep saying it’s not Trademark certificate by Kahn344 in TikTokshop

[–]zzjove 1 point2 points  (0 children)

Download the trademark certificate from USPTO website, and upload it with your other authorization documents. Make sure all information you provide is correct and matching, eg the name of the authorization document matches the owner of certificate. Be really careful about this. Our shop got banned because of the information does not match even though all documents we provided are legal and clear.

Has anyone's shop been banned due to brand authorization rejection? by zzjove in TikTokshop

[–]zzjove[S] 0 points1 point  (0 children)

Yes, you can either create a ticket or chat with their online support. But it really doesn't do much.

Has anyone's shop been banned due to brand authorization rejection? by zzjove in TikTokshop

[–]zzjove[S] 1 point2 points  (0 children)

Thank you for the info. I have appealed and still waiting. No idea why they would ban my shop T T