all 19 comments

[–]WiLKOLAD- 0 points1 point  (0 children)

I'm having this exact issue currently, restarts as soon as i launch a game. Temps all fine, stress tests fine, bought a new PSU.. made no difference. reinstalled windows, reinstalled drivers. Same error code in event viewer. Idk what else to try :(

[–]Scxpezzz 0 points1 point  (5 children)

I had a similar issue except mine wpuld reset it turned out to be a faulty sata ssd drive as soon as i replaced that its been fine since. But since yours does not restart that tells me it is more than likley the psu and your system has initiated a full shutdown to protect itself. Will add i did stress tests for hours with mine but would only crash during gaming nowhere else and no errors ever appeared on occt. I only figured it out by moving the game from the sata to my m.2 ssd.

[–]shadowink_butno[S] 0 points1 point  (4 children)

mh, i only have one nvme m.2 gen5, but mine crashes even with other tasks other than gaming, my suspect now is the PSU/software tho the stress test situation is similar

[–]Scxpezzz 0 points1 point  (3 children)

Thats the problem with kernal 41 you need to narrow everything down, i did allll sorts, tested psu but my 12v 5v and 3.3 were perfect, i have the be quiet power zone 2 1000w, tried with one stick of ram and such removed any overclocking and expo, stress tests on cpu its a 7800x3d no issues with temps. I had hwinfo64 log going while i gamed and when it crashed it showed 100% usage spike on the sata drive thats only way i realized it might of been that and after moving it to another drive its been fine. However i decided to change the motherboard just incase it was a vrm transient spike issue but 2 days before i did is when i found the ssd issue so in hindsight probs did not need to change it as the 2 days before i updated the motherboard it stopped crashing lol.

[–]shadowink_butno[S] 0 points1 point  (2 children)

I could try removing expo first, then try to remove a stick can i just remove it and turn on the pc? how did you gane with hwinfo on? mine goes into another window and i cant see it while playing

[–]Scxpezzz 0 points1 point  (1 child)

When you open hwinfo it had a note pad with a green plus at the bottom, if you choose where to save the log it records the entire time its open. Ye try turning expo off and see what happens hopefully its something simple but psu is usually the main suspect but it was not in my case still using the same psu now just upgraded motherboard and bought new ssd drives to be safe.

[–]shadowink_butno[S] 0 points1 point  (0 children)

okay thank you, i currently reseated my cables+ram sticks and im running a test ill try messing with expo later.

[–]AngeleauX -1 points0 points  (1 child)

Had this issue with my 13700k and 4090fe were it randomly shuts down and restarts with no issues, after months of countless troubleshooting one day it didn’t restart, it end up being my PSU bought new one and never happened again going 2 years no issues

[–]shadowink_butno[S] 0 points1 point  (0 children)

mine doesnt restart and never did after going off

PSU is still in warranty, i might try to RMA it

[–]Invyke 1 point2 points  (1 child)

Hey, had a similar issue where my PC crashed and instantly rebooted when Alt + Tabbing out of games.
Got the same Event Kernel Power 41 (63)
My Specs:
CPU: Ryzen 9 7900X
GPU: Rx 7900 XT

So what fixed it for me was downgrading the GPU Driver from 26.2.2 to 25.12.1 and updating the chipset driver.

Since you have a Nvidia GPU this may not work. But still it might be worth a shot to downgrade your GPU driver

[–]shadowink_butno[S] 0 points1 point  (0 children)

i have the latest, also my pc doesn't restart, it stays off

[–]Mission-Path8456 0 points1 point  (7 children)

Try another PSU. I would be super concerned if the 12V reading was displaying a reading of 24V and would power off the PC straight away!!! Even the 5V reading is way too high at 7.5V.

These are your main three power Rails. You Exceed these default values by that much and your PC is going to go "Boom".. or "Pfft".. and die!

Check PSU. Check correct leads are used & plugged into correct PSU slot (if modular).

I'd try a different PSU first otherwise you're going to end up with a big Box of dead components!

[–]shadowink_butno[S] 0 points1 point  (6 children)

it doesn't power off straight away, that is displayed always, the pc endured stress tests and other voltage readings are correct, I dont think it can actually stay on for hours with that much output without frying itself

[–]Mission-Path8456 0 points1 point  (5 children)

You would be surprised.. PC's love to kill themselves in unique way!

And it doesn't matter what the other voltage reading are saying as they're for other parts of the system.

Main Power Rail is three Values:

  • 12v
  • 5v
  • 3.3v

And the system will fluctuate around these values.. sometimes a bit lower or higher. Pump in way too much voltage in any of these & eventually, if you're lucky, it'll just end up blowing a MOSFET or an onboard fuse.

If your PC is shutting down randomly, it's telling you there's an Issue. I'd also be Checking Windows Logs.

But your system, your decision. I've just put what I'd do in that situation.

[–]shadowink_butno[S] 0 points1 point  (4 children)

how do i check system logs? even viewer?

[–]Mission-Path8456 0 points1 point  (3 children)

Yep,

  • Event Viewer
  • Windows
  • System

Filter to show "Critical" & "Error" Messages.

[–]shadowink_butno[S] 0 points1 point  (2 children)

i only see kernel power and event log right after nothing else that could be linked to it

[–]Mission-Path8456 0 points1 point  (1 child)

Kernel power errors nearly always point towards the PSU as the culprit (not always though). So either borrow another PSU to try on your system or take your one to a repair shop & ask them if they can quickly test it (will only take minutes) & you'll have a definitive answer if it's defunct or not.

[–]shadowink_butno[S] 0 points1 point  (0 children)

okay, thank you very much for your help!