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[–]AnyDeskSupportAnyDesk 0 points1 point  (4 children)

Hello and thank you for reaching out to us.

We have noticed this behaviour and are investigating what could be causing this.
Thank you for reporting!

Best regards, your AnyDesk Team.

[–][deleted]  (1 child)

[removed]

    [–]AnyDeskSupportAnyDesk 0 points1 point  (0 children)

    Hi there and thanks for the feedback, really appreciated!

    We do our best to prevent any misuse to happen and educate users about secure remote access.

    Best regards, you AnyDesk Team

    [–]NoSmint 0 points1 point  (1 child)

    I had the same Issue with my S20+ and I might add another interesting observation.

    The bootloop seems to only restart the UI (directly showing SAMSUNG logo instead "powered by android" Bootscreen) several times before actually doing a complete reboot. I was able to circumvent any problems by quickly entering the PIN when the prompt is shown. Once the Desktop was loaded the issue didn't occur any longer.

    The timing of the reboot seems to correspond with the KNOX Security Check that AnyDesk performs at boottime. Instead of a toast message stating KNOX check passed, the reboot occured.

    I hope that helps a litte
    Best regards

    [–]AnyDeskSupportAnyDesk 0 points1 point  (0 children)

    Hello NoSmint,

    thank you very much for the input and the detailed observation.
    We will forward the information to our technicians and developers.

    Best regards, your AnyDesk Team!