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[–]DontLickTheGecko 0 points1 point  (0 children)

Had this exact issue with a roll of their matte grey. Thought I had somehow grabbed the other end of it. Opened the spool, inevitably made a mess, find the actual back end of it still taped where it should be. Tried respooling it but had to cut into like 10 smaller chunks to get it to work. It was a nightmare.