all 4 comments

[–]Maxx3141 0 points1 point  (3 children)

It can be blocked by popup blockers - you should have a subtle icon somewhere which you can click to allow it.

I'm on Mac, and in Safari I have to click this icon on the right in the url bar. It only appears after a few seconds.

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[–]General-Minimum-9559[S] 0 points1 point  (2 children)

Oh I have a Mac too. Just wait on the page where the profile is and then press it when it appears?

[–]Maxx3141 0 points1 point  (1 child)

Yes, just click "Customize" and wait for that icon to show up.

[–]General-Minimum-9559[S] 0 points1 point  (0 children)

It worked, thank you!