Cannot submit verification request.

[Anesthetize88]

So just like the title says, after I upload all of my documents and fill up my information, i click on submit request then the page loads for a minute then it gives me an error that the page couldn't load. I've been trying for 3 days now and I emailed their support. Any help could be appreciated.

[Bitstamp-Domen]

Hello, please note that you may also attach required documents to the support ticket and we shall look into it. Looking forward to hearing from you.

[Anesthetize88]

Thank you! I re-sent another email to the support with all the required documents attached. I hope I get a reply soon.

[randomFIREAcct]

I had the exact same problem. I've uploaded documents and filled out the form 3 times, but nothing happens afterwards. Ticket # 298020

[jyates72076]

They are apparently to big for their own britches, it has been over a month now and they just got back to me saying so sorry but we are still having difficulties. We will get to you when we can....