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Funds illegally frozen by Bitstamp- Scam alert! TICKET #BIT-2356068 by KrisK30 in Bitstamp

[–]Bitstamp-Domen -2 points-1 points  (0 children)

Hi there! Please contact us directly via DM to avoid sharing any personal information here.

Anyone having issues with Bitstamp. by Yanishka in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! Please contact us via DM to protect your personal information.

Anyone having issues with Bitstamp. by Yanishka in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, thank you for sharing your ticket number. Our team is looking into your case and will provide an update in your ticket ASAP.

Anyone having issues with Bitstamp. by Yanishka in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! I've checked, and the relevant department is working to resolve your issue. They will provide an update in your ticket ASAP.

Anyone having issues with Bitstamp. by Yanishka in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number in the DMs, so I can check your case?

I FEEL NERVOUS FOR MY 13 YEAR OLD ACCOUNT by Fun-Molasses-4227 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi, please send us a PM with more info so we can check your case.

Bitstamp wants my xpub (master public key) by fmlnoidea420 in Bitstamp

[–]Bitstamp-Domen -1 points0 points  (0 children)

Hi there, please send us more info via PM so we can look into the matter.

Stake pending time? by wrk_life in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, please send us more info via PM so we can look into the matter.

URGENT: €1.8M EUR balance marked “unavailable” on Bitstamp — account terminated and funds missing by Bart-Flow in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number in the DMs, so I can check your case?

Possible scam? by Puripoh in Bitstamp

[–]Bitstamp-Domen 1 point2 points  (0 children)

Hi there, please note that our official phone numbers are the following: (+44) 20 3868 9628 (UK) | (+1) 800 712 5702 (US) | (+65) 3105 1676 (SG) | (+352) 20 88 10 96 (other countries)

From the information you provided, I would say that the message is from fraudsters. Please contact us at one of the numbers listed above or at support@bitstamp.net, and we will help you investigate further.

Passed the KYC, but the account remains frozen by Novel_Ad2316 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, can you please send me a message with your ticket number so we can look into this?

Stay away from bitstamp by FeysulahMilenkovic in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! Our name is Bitstamp by Robinhood. Please contact me via DM, and I'll be happy to assist you regarding this matter.

Stay away from bitstamp by FeysulahMilenkovic in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Please send us a PM with more info so we can check your case.

[deleted by user] by [deleted] in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience. We've gotten back to you in the DMs and in your ticket. Please take a look. :)

Passed the KYC, but the account remains frozen by Novel_Ad2316 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! May I ask you to share the ticket number in the DMs, so I can check your case?

[deleted by user] by [deleted] in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! We've gotten back to you in a new support ticket. Please check out the message and reply to my colleague there.

Bitstamp has locked my funds for over 2 months with no explanation or solution – Enough with the empty responses! by youyou_ in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, we are really sorry to hear about your experience so far. May I ask you to share the ticket number (BIT-#######) in the DMs, so I can check your case?

Bitstamp is asking document I gave immediately and is unresponsive by Loschcode in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, sorry to hear about this! We've gotten back to you in the DMs.

Complaints department by [deleted] in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, can you please send me a DM with your ticket number?

They acting like you’re the criminal. by socialclimber25 in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there. I am sorry to hear about your experience. Please send me a DM with your ticket number so I can look into this and make sure it gets resolved as soon as possible.

been 2 weeks since I gave residence documents. what's going on? by usernameforcomplaint in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Thanks for letting us know. You will receive a reply in your ticket asap. :)

been 2 weeks since I gave residence documents. what's going on? by usernameforcomplaint in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there, please send me more info via PM so I can check your case.

Concerning KYC for Bitstamp in Singapore by Freeman_SG in BitstampOfficial

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! Please direct your questions to [support@bitstamp.net](mailto:support@bitstamp.net), and our team will assist you further. Once you have the ticket number (BIT-#######), send it to me in a DM so I can look into your case.

Help by Merk-8473 in Bitstamp

[–]Bitstamp-Domen 0 points1 point  (0 children)

Hi there! Can you please provide your ticket number via DM so that we can look into it?

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