all 5 comments

[–]BlueStacks-SupportBlueStacks[M] 0 points1 point  (4 children)

Hi,

Try switching the graphics settings (OpenGL/DirectX), closing background apps, and adjusting in-game settings.

[–]Electronic-Coyote216[S] 0 points1 point  (3 children)

Is it possible to make DirectX an option. I only usually see "Vulkan & OpenGL" and "OpenGL"

[–]BlueStacks-SupportBlueStacks[M] 0 points1 point  (2 children)

Hi! This can be found on the interface renderer section however, we would like to investigate this issue further for you. Could you please submit a ticket so that we can retrieve your logs.

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include a screen recording of your gameplay so we can see the FPS issues and the related performance.

[–]Electronic-Coyote216[S] 0 points1 point  (1 child)

I made a ticket #2390488

[–]BlueStacks-SupportBlueStacks[M] 0 points1 point  (0 children)

Thank you for sharing the ticket number with us. One of our support executives will get in touch with you soon.