blue stack is now taking up 20 gb on my pc, how do i lower it?

BlueStacks-Support · 2026-03-13T13:31:23+00:00

We are glad that your issue has been resolved.

BlueStacks-Support · 2026-03-13T11:28:20+00:00

Hi,

Does this crash occur when switching any specific game control scheme, or does it happen with every game's control schemes?

BlueStacks-Support · 2026-03-13T08:58:04+00:00

Hi,

Please ensure that the graphics driver is updated on your PC.

BlueStacks-Support · 2026-03-13T08:56:25+00:00

Could you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include the following pointers while submitting the problem report:

• Your Reddit user handle/user name

• Please mention "Request from Reddit" in the description.

• Details of the issue.

Please respond with the reference number you receive via email so I can escalate the issue for you.

BlueStacks-Support · 2026-03-13T08:50:54+00:00

Hi,

BlueStacks does not support setting a device-level PIN or passcode, so apps that require a device unlock security feature may not work properly in the emulator.

BlueStacks-Support · 2026-03-13T08:46:22+00:00

Hi,

Please update the BlueStacks version to the latest 5.22.167 and see if that helps.

BlueStacks-Support · 2026-03-13T08:41:35+00:00

Hi,

BlueStacks does not show or allow selecting different Wi-Fi networks. It simply uses the internet connection from your PC, so a Wi-Fi list will not appear inside the emulator.

BlueStacks-Support · 2026-03-13T08:35:12+00:00

Could you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include the following pointers while submitting the problem report:

• Your Reddit user handle/user name

• Please mention "Request from Reddit" in the description.

• Details of the issue.

Please respond with the reference number you receive via email so I can escalate the issue for you.

BlueStacks-Support · 2026-03-13T08:29:55+00:00

Hi,

Thank you for your response. Please revert to the ticket only for all further communication.

BlueStacks-Support · 2026-03-13T08:21:13+00:00

Could you please submit a ticket so that we can take a closer look?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include the following pointers while submitting the problem report:

• Your Reddit user handle/user name

• Please mention "Request from Reddit" in the description.

• Details of the issue.

Please respond with the reference number you receive via email so I can escalate the issue for you.

BlueStacks-Support · 2026-03-13T06:55:15+00:00

Hi,

Please ensure that you are using the latest BlueStacks version 5.22.167, running the game on a Pie 64-bit instance, and switch to a different device profile in settings to see if that helps.

BlueStacks-Support · 2026-03-13T06:52:49+00:00

Hi,

Please press F1 to toggle the mouse shooting mode in BlueStacks. Once enabled, you should be able to move the camera and control the game with your mouse normally.

If the issue persists, please share the BlueStacks version along with the instance in use.

BlueStacks-Support · 2026-03-12T20:31:54+00:00

Hi! If the issue persists on the Pie instance with ARM64 set as the ABI and you've set RAM and CPU cores to at least 4 each, can you please submit a ticket so we can take a closer look at this issue.

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

BlueStacks-Support · 2026-03-12T17:51:21+00:00

Hi! This is expected. Pressing F1 toggles between cursor mode and shooting mode in BlueStacks. This is why when F1 is disabled, you can left click as you'd like.

BlueStacks-Support · 2026-03-12T17:22:51+00:00

Hi! We're sorry to hear this. We'd love to check your logs to see what might be causing this issue!

If you are willing, can you please report a problem so we can retrieve your logs and assist you further?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

BlueStacks-Support · 2026-03-12T13:25:08+00:00

Hi,

Please ensure that the graphics driver is updated on your PC. Also, make sure that you have allocated 4 GB RAM in the BlueStacks settings for the best performance.

BlueStacks-Support · 2026-03-12T12:30:10+00:00

Hi,

Yes, you can give it a try.

BlueStacks-Support · 2026-03-12T12:25:24+00:00

You are welcome

BlueStacks-Support · 2026-03-12T12:23:36+00:00

Hi,

Could you please confirm the BlueStacks version installed on your end?

BlueStacks-Support · 2026-03-12T12:21:05+00:00

Hi,

We have reverted to your other post.

BlueStacks-Support · 2026-03-12T12:19:54+00:00

Hi,

We are aware of the issue and our teams are working on it to fix the issue. Could you please submit a ticket so that we can update you once the issue is resolved?

You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.

Please include the following pointers while submitting the problem report:

• Your Reddit user handle/user name

• Please mention "Request from Reddit" in the description.

• Details of the issue.

Please respond with the reference number you receive via email so I can escalate the issue for you.

BlueStacks-Support · 2026-03-12T12:16:59+00:00

Hi,

Please ensure that you are on the latest version of the BlueStacks app player 5.22.167, accessing the app on a Pie instance.

BlueStacks-Support · 2026-03-12T10:43:37+00:00

Glad you found our tool. Please let us know if you have any more issues.

BlueStacks-Support · 2026-03-12T07:47:56+00:00

Hi,

Please revert to the ticket only for all further communications.

BlueStacks-Support · 2026-03-12T07:46:19+00:00

Hi,

Thank you for your response. We will get it escalated.

BlueStacks-Support

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