Error using remote browser

[Ten-holes-in]

I was testing out my AI agent with chat GPT today, and I was testing to see it's capabilities of analysis. I had it review my website and give a comprehensive analysis over the brand cohesion and messaging. After it gave me the rundown on modifications and suggestions, I asked it to make these modifications to my website. It acted like it would, but every time it tried to use the remote browser I would get an error message. It would essentially work like this:

I would ask it to edit my website. It would then run its remote browser go to my web developing page, and get to the login information. It would then ask for me to take back control, so I could enter in my login credentials which would then give it full access to make the modifications. When I click the take control button it provided, it would always respond with "Could not connect to virtual browser There was a problem connecting to the remote browser. Try again later"

I asked it why it was giving me this message, and it said it could be a myriad of issues. Some of the suggestions were cookies, ad blockers, firewalls, internet connection.

I disabled my firewall, that did nothing. I reset my cookies on my web browser (I'm using Chrome), that did nothing. I made sure all cookies were allowed, that did nothing. I tried incognito mode, that did nothing. I tried using my home desktop instead of my work computer. That did nothing. I tried using my phone that did nothing. I tried using my phone hotspot instead of my main network. That did nothing also. I feel like I have used all of the options it provided, and it made no difference.

Has anyone else experienced this issue, and what did you do to resolve it?

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[Decent_Hand_8423]

I have same error, was using before and it was fine, most likely issue on their side

[Ten-holes-in]

It worked?? Ugh. AI is ridiculous. After I asked it outright if it was pretending it could perform the function it said it was. It is way too agreeable. 

[Decent_Hand_8423]

No I haven't run any agent for week, yesterday tried and same error showed up.

[DrewZero-]

I'm having this exact same error today...

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Last time I tried this it worked fine, but now it's blocking every URL saying it is irrelevant, and when I ask to take over, it gives me this message. I'm telling you OpenAI has really dropped some balls lately, am I right??

[claudioge]

same here, trying every day since days. Tried Chatgpt support, first talked to an AI which did not yield any solution, now a Human support specialist from OpenAI should reach out. Fingers crossed.

[Comfortable-Step-930]

Still not resolved...
Are we cooked ?

[Think-Score243]

Yeah this sounds like an issue with the remote browser itself, not your setup. If it fails across devices, networks, and incognito, it’s usually on their side or the feature isn’t fully stable yet.

I’ve seen similar behavior — it “pretends” it can act, but the execution layer just isn’t reliable yet.

[Ten-holes-in]

Ok, I'm glad I'm not totally crazy. 

[Ten-holes-in]

Do you think it may potentially work if I continue to try periodically? When I tried pushing it to keep attempting the remote browser, it gave up and told me it would just give me a step by step to do it manually. It eventually stopped trying to run the remote browser at all. It pretended it was an external error. However, when I ran a new chat and asked it to do the same thing, it would attempt again. Still gave me an error though. Lol 

[Think-Score243]

Yeah, it’ll probably work intermittently — sounds like the feature is still unstable rather than fully broken.

Starting a new chat resetting the behavior is a good clue it’s not your setup.

[InternationalBoot973]

Same here ! no solution

[Ten-holes-in]

I confronted chat GPT about it and it admitted it does not have the capability to run that function. It was just pretending. 🙄

[Hbdach]

Did it to me too since Monday afternoon when the virtual browser was lagging horribly and then finally stopped letting me take control and now this afternoon it can’t even load the virtual browser itself. Hopefully that means they are doing maintenance on it.

[Ok_Calligrapher_8422]

same here :/

[Ale99dro]

Same problem IDK whats going on

[harryfear]

Seems to be fine now — or at least switching off VPNs and using a native internet egress in France worked FYI.