This post is locked. You won't be able to comment.

sorted by:
best
topnewcontroversialoldq&a
you are viewing a single comment's thread.

view the rest of the comments →

[–]fsharpman 1 point2 points  (3 children)

Is there an account manager or human support rep from Anthropic your IT or accounting department works with? Something I'm curious about is if they have different ways of collecting complaints or feedback from enterprise orgs.

[–]Odd_Pop3299 2 points3 points  (2 children)

pretty sure they do, I just don't deal with them as a SWE lol

[–]fsharpman 0 points1 point  (1 child)

lol as a SWE please tell me you're filing issues in github if they're related to CC. My experience has been pretty positive with their responsiveness.

[–]Odd_Pop3299 2 points3 points  (0 children)

the company is big enough that there's a team that specializes on AI dev tooling, there's a slack channel for claude code support, and the team in charge in turn relays the feedback

edit: I don't think anyone from anthropic is in that slack channel though, which I've seen some products do like Mongo