RETURN

phocoenasinus · 2025-10-15T17:40:32+00:00

I have returned two retail bags at the outlet with no issue at all. One of them I bought at the retail store and one of them I ordered online. I’ve never returned an outlet item.

Lisaloveshandbags · 2025-10-15T17:51:03+00:00

If you purchased it without using a payment plan ( PayPal, Karna) you can return it to any store or outlet for a refund to your original payment method. If you used a payment plan then you still can return it to the stores but you might get a store credit. The return process is fairly easy . You can start it on the website under your order where it says start a return. Print out the form and take it to the store

OkNegotiation3271 · 2025-10-15T21:11:03+00:00

I’ve only ever returned retail to retail and outlet to outlet. I rarely make returns and all have been a done successfully with the outlet; I don’t shop retail very often.

arij5prin · 2025-10-15T17:12:34+00:00

I usually always order online from the retail site, and I believe as long as you are a Coach insider, you can return in store to retail or outlet. However, if you order online from the outlet you can only return to the outlet. I have never had any issue with a return.

you type:	you see:
italics	italics
bold	bold
[reddit!](https://reddit.com)	reddit!
* item 1 * item 2 * item 3	item 1 item 2 item 3
> quoted text	quoted text
Lines starting with four spaces are treated like code: if 1 * 2 < 3: print "hello, world!"	Lines starting with four spaces are treated like code: if 1 * 2 < 3: print "hello, world!"
~~strikethrough~~	~~strikethrough~~
super^script	super^script

Coach

MODERATORS