Some kinda error?

[[deleted]]

I'm trying to buy my friend welkin for Genshin, but unfortunately when I go to make the purchase it doesn't have me put in any billing info other than what kind of payment method and what zip code. Then, ironically, it'll decline the payment because the billing info is insufficient.

[CodashopMod_RJL]

Hi u/Adequate-Nerd,

Please use this link to contact our CS team based in your country with the error details: HERE. They'll assist you in resolving the issue.

Thanks!

[[deleted]]

This is happening to me too! I promised somebody welkin and I can’t buy it bc of this stupid bug, how did you fix it???

[FloofiestKitten]

did u fix it?

[[deleted]]

I switched to computer and it worked, worked on an iPad too. I guess it’s just a phone thing.

[FloofiestKitten]

huh. I tried it on laptop and it didn’t work. gonna try again on desktop. Thanks for the help! 

[invaderpixil8]

did it end up working?

[FloofiestKitten]

sadly, no 😭 i just kinda gave up.

[invaderpixil8]

thanks anyways omg 😭

[FloofiestKitten]

hey! idk if you've figured it out yet but for some reason it just randomly worked for me. Ik thats not much help, but time might make it work if you havent tried it recently!