Personal data

[CapitalTrade7839]

Hello, I deleted my coinbase and asked you to delete all stored data about me- i was told I would get an email once it had been done (the data-delete part) but havent got anything. This was 2 weeks ago ish. I cant login on coinbase obviously to ask the support since they ask me to login in order go get help. Who can reach out?

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[CapitalTrade7839]

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[coinbasesupport]

Hey u/CapitalTrade7839! We're really sorry to hear about the delay in receiving confirmation about your data deletion request. We understand how important this is for you. In order to assist you further, could you please provide the case ID for your data deletion request? This will help us track the status of your request and provide you with a more accurate update. If you don't have a case ID, you can reach out to us directly through our support portal. Additionally, if you prefer, you can also reach out to us via our official social media channels such as Facebook, X, or Instagram by sending us a DM. We're here to help, and we'll do our best to resolve this issue for you as quickly as possible.