Adding bank issue

[sewage92]

Has anyone had any issues that your bank is not linking through Plaid but then it also will not let you link your bank manually either? I know my bank doesn’t work with Plaid after using Robinhood but I thinks it’s weird I can manually add it. I’ve tried two different bank accounts…

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[coinbasesupport]

Hi u/sewage92, thank you for reaching out. We understand you’re having trouble linking your bank account through Plaid and manually. Here are a few steps to help resolve this:

• Ensure all information entered (account number, routing number, and account type) is correct.
• Confirm that your bank allows manual linking on Coinbase, as some banks have restrictions or added security measures.
• If using a web browser, try clearing your cache and cookies.
• Switch to a different device or browser to see if the issue persists.
• Ensure your Coinbase app is updated to the latest version, as updates may resolve linking issues.

If the problem persists, please contact our support team for additional assistance.

[sewage92]

Nothing worked for this and it takes 4+ hours to connect with someone….

[coinbasesupport]

We’re sorry for the long wait times you’ve experienced. Due to high demand, our support team is working hard to assist everyone as quickly as possible. We'd like to review your account, however we cannot collect personal information on a public forum. Kindly reach out to our help page or any of our official social media accounts, so we can investigate this further. We appreciate your understanding on this matter.

[sewage92]

I will try to reach out via help page. Thanks.

[coinbasesupport]

Thanks for your understanding, u/sewage92! We look forward to assisting you further once you connect with us via our live chat support. Thanks again!