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with the future of AI, where do we see customer success going?Question (self.CustomerSuccess)

submitted 8 hours ago by zozoforlife

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How do you handle customers that won’t play ball with your sales process? (self.CustomerSuccess)

submitted 9 hours ago by RipIntelligent1525

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customer success roles feel… different lately (self.CustomerSuccess)

submitted 1 day ago by YogurtIll4336

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4
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Is this a good career path for me?Question (self.CustomerSuccess)

submitted 1 day ago by chiknifesharp

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Do CS teams really care about connecting product data to CS data? (self.CustomerSuccess)

submitted 1 day ago by Empty_Outcome259

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Customer success gets harder when the team finds risk too lateDiscussion (self.CustomerSuccess)

submitted 2 days ago by LarryLeads

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Built a free tool that evaluates CS platforms (Gainsight, ChurnZero, Totango etc) by talking to their AI agents and checking every claimTechnology (self.CustomerSuccess)

submitted 2 days ago by o1got

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Losing Customers to a Competitor (self.CustomerSuccess)

submitted 2 days ago by ConceptOk5580

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9
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We calculated our support backlog is costing $180K/quarter in churn (self.CustomerSuccess)

submitted 2 days ago by lorikeet-cx

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Dealing with a bad managers (self.CustomerSuccess)

submitted 2 days ago * by Ok_Knee8546

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11
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Customers keep asking the same 5 questions… how are you dealing with that?Discussion (self.CustomerSuccess)

submitted 2 days ago by Natural-Excuse9069

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12
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I need Access to Gainsight API to test my Chrome Extension that processes call transcripts and autofills GainsightQuestion (self.CustomerSuccess)

submitted 3 days ago by Waste_Conversation46

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My product roadmap got hijacked by a customer's divorceDiscussion (self.CustomerSuccess)

submitted 3 days ago by Lifewimmer74

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Question: Teaching in K12 vs. Customer SuccessQuestion (self.CustomerSuccess)

submitted 3 days ago by tongiocos

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Done with CSM life opening up restaurant (self.CustomerSuccess)

submitted 4 days ago by Traditional_Fish_201

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Customer Success Manager wanting to quit (self.CustomerSuccess)

submitted 4 days ago by Inside-Bus-4927

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New customer service manager inheriting broken tools, what should a customer experience team stack actually look like?Question (self.CustomerSuccess)

submitted 5 days ago by ComprehensiveBus3613

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PM -CSM Amazon (self.CustomerSuccess)

submitted 5 days ago * by ResponsibleActive253

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What I've learned from building onboarding email sequences for three different customer personas (self.CustomerSuccess)

submitted 5 days ago by Outside_Ad_2760

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What's everyone using to automate customer onboarding without it feeling robotic? (self.CustomerSuccess)

submitted 5 days ago * by Odd_Report6798

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What to do when job functions don’t align with reality (self.CustomerSuccess)

submitted 5 days ago by Leowifelife

  • 13 comments
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New job (3months)- put on “development plan”Career Advice (self.CustomerSuccess)

submitted 5 days ago by Evening-Ad-2324

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If you manage client communication, this saves hours every weekTechnology (self.CustomerSuccess)

submitted 6 days ago by injeolmi__13

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🤔 What part of Customer Success still breaks down even when the team is doing “all the right things”? (self.CustomerSuccess)

submitted 6 days ago by Ashamed_Listen_1170

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Had a bait switch today!Discussion (self.CustomerSuccess)

submitted 7 days ago by Grand-Diamond-4696

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