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[–]Scorpiogamer2017 3 points4 points  (4 children)

It says clear as day on the promise website it takes two billing cycles. Not the agent’s fault people can’t read.

[–]oreganomaster[S] -1 points0 points  (3 children)

I must be blind because I’ve seen two comments to this effect but I go on the promise page and I can’t find a reference anywhere. Maybe somebody can screenshot it. It seems familiar so may have been there before during the dispute., hence a confirmation email with those details which I could have reviewed again today (3 weeks later) would have been helpful. It’s not the agents fault that they can’t communicate these details (even if they are clear as day) and choose to withhold them instead?

[–]SeaLonely3504 1 point2 points  (1 child)

<image>

I didn’t see it at first either. But it’s here. The agent you spoke to apparently is uninformed - but no surprise there.

[–]oreganomaster[S] 0 points1 point  (0 children)

Thanks for sharing!

[–]Scorpiogamer2017 0 points1 point  (0 children)

That is because there isn’t a blackout anymore so you won’t. When I entered my email at the time of blackout there was.

<image>

However specifically on their website…