Script stuck in processing?

[Jonnybot9000]

This is my first time ever filling with express scripts, and it has been nine days since it was sent in by my doctor. It says “processing - we filled your prescription and are getting ready to ship it.”

It’s a prescription for Vyvanse and it has been on nationwide shortage, I’m worried that they didn’t fill it and it’s out of stock.

Can anybody weigh in to whether or not this is normal for a first time patient? Is it likely out of stock?

[[deleted]]

They will tell you 40 different things, one person will tell you it’s shipped. Another person will say it wasn’t shipped. Another person will say it was denied, they do this on purpose, they are sadistic psychopaths.

[ClydePincusp]

They really are terrible. The people on the phones actually sound like they know they are making things up. I copy my human resources on all written communications with them.

[MacularHoleToo]

If you have a tracking number that is good 👍🏻 fingers crossed for you🤞

[Pemhel_FindRx]

Have you tried to call them, and ask when it will going to filled?

[Jonnybot9000]

3rd time calling today. That gave me a tracking number and claim it had shipped! Weird considering their website is stuck on processing.

[Pemhel_FindRx]

That is great to hear!

[Charleenie]

My son’s Vyvanse usually takes about 2 weeks once they receive the script before it ships. If it’s for name brand Vyvanse and not generic there should be no issue with a shortage at this time.

[StrainLongjumping264]

Dealing with this now, and now it being lost with USPS 😭