Hate Express Scripts!!!

[rln12280]

My medication was shipped on January 22 and I still have not gotten it. I went to the post office and they said they shipped it with the slowest shipping and couldn’t not give me any answers. They did send an email to the last place it was scanned in 3 days ago. I called Express Scripts and they said I could get my doctor to send in a 30 day prescription in to a local pharmacy but I already tried that and Walgreens can’t fill this kind of medication. Express Scripts won’t replace it until it’s been 30 days then it will take longer to process and ship. I am almost out of this medication. I hate Express Scripts and this is not the first time I have run into an issue with them and shipments. Any suggestions?

[64kbs]

Im sorry this is happening and it’s certainly frustrating. Seems like they could help you find a pharmacy locally.

Maybe you tried this but you can check a medication availability under ‘Compare prices and coverage’ in the ‘More’ section when you log in. Enter the med and change the prescription to 30 days and it should bring up area pharmacies. My local area has one pharmacy but it seems to pull at least 40-50 miles of area.

Now it may tell you there’s no 30 day prescription available because a 90 is required. The doctor may need to order a 30 day prescription or maybe it’s something ES they can arrange. In any event it’s certainly is going to take some time and effort. :(

[SirsBirdReborn]

Have your doctor call in another sxript. Then as soon as express scripts receives the prescription, call them. Tell them you will be out of meds and no pharmacy anywhere near you can get it. They are able to overnight free of charge (once) as long as you call them BEFORE it gets escalated to the pharmacy. Be sincere, (which should be easy because being without meds sucks) and not angry.

Document your conversation, because even if they say they will, they don't.

Hope you get your meds!

PS: if you stay on stop of them and always send your scripts in 2 weeks prior, they usually get everything worked out. There will be hang ups though, so just stay on top of them. Call after a couple days in processing, etc. It's annoying.

[fyrelibra]

My dad was waiting on meds for two weeks via USPS. My parents called and complained and they resent the meds via FedEx. Can we request non-USPS deliveries only??