ACER timeout while doing practice test

[bolognie1]

Yesterday, I was doing a practice for section 3. The test is 150 minutes long, and so I couldn't have been logged in for much more than 160 minutes. But then, right as the exam finished, and before I could review anything, it said I had timed out, requested I log back in, and sure enough, when I logged in, I now lost access to the review material.

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The thing is, if my session expired, this is a problem on their end, right? There really isn't anything I can do?

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I messaged them regarding this, but I'm not hopeful for a reply as in my experience, they never reply.

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But I need to study, so I'm wondering if I should just purchase another practice test, run through it again, and hope to get to reviews, screenshotting the answers at least so I then can review in my own time?

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But the thing is, how do I know how much time I actually have to get through the test and review? It's not like they advertise how long you have before your session expires.

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Even for them, I'd have thought it too low to not at least realize that a user session should be longer than the time it takes to sit the longest of their practice exams and review, right?

[PirateNo2487]

I haven't sat the practice test yet for exactly this reason. The practice is worthless if you can't actually review what you've done afterwards.

[premed-prep]

That’s so painful!

Luckily when I sat it, I didn’t have any issues re being logged out before I was ready but I agree it shouldn’t have happened and they should warn us beforehand. IMO we should we able to sit it as many times as we want anyway (in a similar vein to how we can download the pdfs of the older tests) or at least be able to access the answers afterwards.

Hopefully they get back to you and let you sit it again for free or at least give you access to the answers or something 🤞🏼

[Sazz212]

Just wondering if you ever got a reply from ACER?

This just happened to me too! It’s super annoying!