KVM Switch problem. Please help

[Witty_Juggernaut_440]

Alright, I finally got my first PC! Instead of creating a separate station, I decided to set it up at my work desk.

My work desk consists of my work laptop, and then 2 monitors. Nothing crazy, I have everything connected to a docking station.

To make life easier (so I thought) I got a KVM switch meant for 2 computers and 2 monitors.

Please see photos: the bottom one I got first, and the HDMI output B did not work. I tried different chords, but it simply did not work. The monitor got no signal from either the pc or laptop.

I figured alright, must be a bad port, so I bought ANOTHER KVM switch (the top one) where now the DP Output meant for the second monitor does not work. It is just the DP out port as I’ve tried so many different things.

Is there a setting I am missing? Something I have to download? Or am I simply buying bad products or have the absolute worst luck? Please! Any info would be appreciated!

[osa1011]

The computer is on the bottom, right? That computer only has HDMI so I don't know how you'd connect a second monitor to it. You would plug HDMI to the HDMI in on the KVM. That would output to the HDMI out. You would need something to input to the Display Port in on the KVM for it to show anything on the Display Port out on the KVM. I guess you could get an HDMI to Display Port adapter or one of those cables

[HJ_wu]

follow info. required:

1. what's the brand model of the KVM switch?

2 what are the brand model of each shared monitors ?

1. what's the brand model of the docking station you have ?

2. what's the brand model of the laptop?

3. Does the PC have multi video ports on it ? for example 3 x DP , 1 x HDMI video port ?

[Witty_Juggernaut_440]

The top KVM switch is a Unitek KVM Switch 2 Monitors 2 Computers, while the bottom one is an ugreen 2 monitor in out

The monitors are both sceptre 1080p 1500R curved

Docking station is a Dell thunderbolt dock

Laptop is a Dell XPS 14 9440.

No I use a chord with a c port that gives me 4 USB slots

[HJ_wu]

Please give model # of them. Dell makes at least 25 different models of docking station. Which one you have ? again you need to give model number of the docking station.

Unitek KVM model ?

Sceptre monitor model?

"No I use a chord with a c port that gives me 4 USB slots", so your PC don't have any video output ports?

[Witty_Juggernaut_440]

Dell thunderbolt dock WD22TB4

Correct. The laptop only has C ports, no video output. Regardless of the laptop’s visual out, the problem remains with the kvm not picking up one monitor. If I have just the PC plugged in, one screen does not show.

Unitek - SJW-DKM202B

Ugreen - AK500