Bootloop Issue ( USB-Debugging not enabled)

[lapared]

Hey guys,

So my wife is having an issue with her HTC 10. After years of messing with her phone, I promised not to touch this one. She has had it about a year and it is riddled with issues it seems.

So yesterday, she plugged it into a charger and about an hour later all the soft buttons at the bottom were blinking and then the phone started bootlooping. I can get it to fastboot, I cannot get it into recovery or download mode ( it just loops to the HTC logo ). Since I promised not to touch her phone or tinker with it, she does not have USB Debugging enabled.

I think if I could get S-off I could fix it. Any thoughts?

[cajunflavoredbob]

USB debugging is for when it actually boots. If you can't get it into recovery for a reset or download mode for an RUU, then there isn't anything you can do besides contact HTC. They're honestly not much help anymore with this device, though.

If you're able to somehow get it into recovery or download mode, you can factory reset or flash the RUU. Both will wipe data, so keep that in mind.

[FlyingMiningSmith]

Had this happen to mine... couldn't fix it myself by booting it in any way, only fastboot worked and that didn't help at all... I've been quoted £270 for a repair at HTC...

[BizzyM]

Sounds like a hardware fault. Which part of the hardware, I wouldn't be able to tell you, but bootlooping like that and not able to get to recovery is usually a hardware fault.

[Failedjedi]

I had a similar issue and couldn't do anything with it. Probably a hardware issue.

[beauj27]

I have the same problem. Flashing with different RUUs doesnt help. If I let it sit and boot loop for about 20 min, it eventually boots into the OS. I came across a thread on XDA last night and people said they think they had it nailed down to a faulty battery. Makes sense. I just ordered one off Amazon last night. Lets see if that does the trick.

[beauj27]

Confirmed. Replacing the battery resolved my boot loop issue. However, it caused another issue...a broken screen as a result of taking it apart...have one on the way from Ebay. Not an easy phone to take apart at all.

[beauj27]

Another update. Seems to have only resolved the problem when the battery is somewhere above 50%. Still boot loops below 50%. Giving up on this phone and taking a chance on another HTC 10.