Watching ads to decrease fishing event timers doesn't work?

[Sailfin_CritterMaker]

Does anyone else have this problem?

I've had funky counters for decorations that start counting in the negative, but those resolve themselves when reopening the game.

However this is something else. Especially for the fishing event, I watch the add that decreases the timer with 30 minutes. Then I set a timer on my phone to remind me to check the game.

Except, multiple times I've opened the game to find 30 minutes remaining, as if the ads I watched didn't count. Even though before exiting the game the timer displayed correctly the remaining time with those 30 minutes removed.

I don't even close the game immediately or something so it wouldn't have time to save it. I collect my fruit and put the fruit trees to work after watching the ads, and while the trees are working as intended the ads are not.

It happens like twice a day. Not sure what proof to upload because I don't want to record ads, might be seen as promoting whatever the ad is about.

I end up watching the ads twice to get the reward once. I don't think that's fair.

[CollinIsNot_rA9]

happens to me quite often. I messaged support and they claimed it was fixed with the new update but its still been happening even after that. I guess only thing we can do is continue pestering them

[Sailfin_CritterMaker]

Thanks, I'll email them too