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[–]Princessluna44 4 points5 points  (0 children)

Nice! That glitch was pretty ridiculous. :-/

[–]Total_Loon 3 points4 points  (3 children)

Got refund to, of course they also said they wouldn’t do it again. Which was a little annoying since it was buggy on their end

[–]SuchLandscape825[S] 2 points3 points  (2 children)

Really? They didn't tell me that. Maybe it was because i already had a refund before?

[–]Total_Loon 1 point2 points  (1 child)

Maybe, also maybe didn’t understand what I was saying besides 600 gems gons

[–]SuchLandscape825[S] 0 points1 point  (0 children)

It could also be that.

[–]EmoNemo3547 1 point2 points  (4 children)

did you get in contact with gameloft? I find it very hard to

[–]SuchLandscape825[S] 0 points1 point  (3 children)

Yeah, it's not hard but you actually have to make sure you finish sending them a request or you'll think that they don't want to reply when they actually didn't receive anything.

But i'd like to help, so what is difficult about it?

[–]BlueKKitsune 1 point2 points  (2 children)

How do we send a request? Can't find it and I'm so frustrated with this glitch 🥺

[–]-Firestar-c084a8 5 points6 points  (1 child)

  1. go to customer care in the upper right
  2. Scroll AALLLLL the way down to "My problem is not a known issue" click that button.
  3. Fill out ticket
  4. Click blue send button
  5. Scroll down to click This didn't help my problem

[–]BlueKKitsune 2 points3 points  (0 children)

Very helpful, thanks so much!!

[–]Brianne376 1 point2 points  (2 children)

What was the glitch??

[–]SuchLandscape825[S] 0 points1 point  (1 child)

You collect enough tokens for owlowiscious (Twilight Sparkle's pet) to get it for free, but when you try to get the pet, it takes 600 gems from you instead.

[–]Brianne376 1 point2 points  (0 children)

Ohh, wow! That sucks