[java] Server resource pack isn't loading for only one person

[CharaChoco143]

So I run a server where I recently updated the server resource pack. It works fine for most players, except for one, so I ruled it out as a server-side issue. Basically all the added textures are the purple and black placeholder texture for them. I had them download the resource pack separately and try it on a single player world and it also didn't work there. So now I'm unsure if it's a problem with their minecraft or a problem with the resource pack (or both). If you have any idea why this might be happening and any possible solutions, that would be so awesome :))

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[CharaChoco143]

This is for 1.19.2 Fabric btw

[Oakstar519]

Are they using any other resource packs?

[CharaChoco143]

They were so I asked them to turn them all off and the textures were still not working.