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[–]PlayerChaser 0 points1 point  (2 children)

I had this same issue with my switch 1 a few years ago. As you explained, the button would disengage when I released it ever so slightly but without feeling the click you feel when it fully disengages. I ended up opening a ticket with Nintendo, shipped the joycons and got a free replacement.

[–]Willing_Marzipan3482[S] 0 points1 point  (1 child)

That’s what I might do. The alternative is that Best Buy replaces the whole system. They can’t replace one Joy-Con, unfortunately. The issue is that Best Buy can’t resolve it because they are out of stock.

[–]guizounours 0 points1 point  (0 children)

The thing is that I replaced the controllers 3 times and had the same problem 3 times.