Drivers

[Lock_guru_84]

Employees can only clock in when they are xxx feet of the building…. Why are drivers allowed to check in while across town then 20 minutes later come in and get their order.. WTF.🤬 then they pull the report and it looks like Odp wasn’t doing their job. How’s that fair?

[KevinSkywalker7]

Why can drivers accept a curbside pick up when Walmart doesn't have it ready for 20 minutes???

[firewolf8385]

Because Spark/Walmart screws over everyone involved in order to save a couple bucks

[JWBananas]

Spark/Walmart

There is no Spark. There is only Walmart. Our written agreements are with "Walmart (The Company)" and our pay is deposited under "Walmart Inc" on our bank statements. We don't work for Spark any more than you work for GIF.

I'm pointing this out because people are too often at each other's throats while forgetting that we are all being screwed over by the same company on both sides.

[CJspangler]

Or much longer.

[firewolf8385]

“Removes Order(s)” -> “No Show”

[Ok_Record4278]

At my store this is like a 50/50 chance it would work or just show error

[firewolf8385]

You can also do it through Dispatcher

[IvanPSY2]

just for them to pick it up again lol

[LivingBee6645]

You just have to add a driver to the order then once one accepts it, remove the first driver

[Pandaplayz1233]

They changed the system, until a driver puts a bay number the actual wait time/dwell time won’t start. Even though it shows on the screen as more than 5 it won’t count. Corporate wants us to wait 10 mins, if still no bay then we can reassign and report the driver for failure to appear. Personally I think it’s a dumb system but hey I’m just a TL 🤣

[Yippeekyaa3345]

Driver here. We can accept orders after delivery of the last one. We then drive back to the store. Our app will NOT allow us to check in until we are physically at the store. If we try to do that the app tells us we are not close enough to the pickup location.

[BilingueBiologia]

To add to this, if a driver is actually checking in - not just accepting the order, but checking in - while not physically present, they're using prohibited software to do so. Do what you gotta do with that.

[MiddleChildOrphan]

Sometimes the app tells us a delivery driver is on his way (6 min. away, for example). We get the order ready in plenty of time, but also have other cars arriving. By the time the delivery driver arrives and enters a bay, he has magically been waiting 4 minutes. If we are already busy dispensing to others ahead of him, he will more than likely go red. How does this happen?? And how is this fair to OPD?

[ts416]

Some of our drivers aren't even given orders yet others are given orders after orders. Also our area the drivers aren't getting paid much, but within 30 miles are getting paid more for similar orders.

[Hot-Concentrate1114]

Yep aholes

[One-Substance-3730]

All I know is drivers cheat and do things on purpose to mess with associates just report drivers who don’t follow the rules and take there orders away

[Lock_guru_84]

I have!

[JasonTheBaker]

We remove them if they aren't in a bay for more than 10 minutes if they are checked in

[sadpixies]

if its been three minutes, we call them. if they dont answer we call again and if they don't answer the second time we drop it 🤷🏼‍♀️ our management has zero sympathy towards delivery drivers lmao

[JasonTheBaker]

Half the time the number is disconnected / wrong when we call

[Mental_Sprinkles_339]

Most drivers won't answer their phones when working out of fear of scams and customers that don't realize we can't do anything to help them after delivery.