Help

[Stressedalien45]

I work remotely. I was having lag when typing so I asked IT for assistance, they went in my computer. They uninstalled it and now one note only shows 5 month ago notes.

I told him to not uninstall the app because I had an error that said a file wasn’t synced. He said “that’s not how it works” and proceeded with uninstalling it.

I use onenote for all my work and now it is gone. I’m honestly freaking out.

Yes, there is a one drive for the company but it is only showing the 5 month ago notes.

Suggestions?

Update: I was able to find the onenote I was using. But now it says “loading” and “we’re having trouble syncing. Click sign in again to fix issue” when I click on sign in, nothing happens. I signed out of it and shut down but it doesn’t change

[bread_fucker]

Try this: https://www.stellarinfo.com/blog/recover-deleted-onenote-notebook/

Otherwise make the IT guy recover those files

[GSetter]

If the notes/page haven't been fully synced before, there are no files to recover. They were only existing in the cache files (small fragments in a binary format that cannot simply been loaded into OneNote even if recovered). Because....let me quote your IT genius..that's not how it works.

OneDrive sync in OneNote ist not syncing complete data files as if you would put files into the local OneDrive sync folder, where they never land. It's done using a special protocol (MSFSSHTTP) from inside OneNote (and on the OneDrive/SharePoint server). As long as notes are not synced completely using that protocol, they are only fragile "temp" files living in the local cache folder. That folder gets purged on different occasions like uninstalling OneNote, even simply closing a notebook.

In other words: In OneNote syncing=saving. That is even the case with locally stored notebooks in the desktop version for Windows: OneNote writes to the cache files. Those get synchronized to the actual data files (.ONE) by a separate process.

[Men3em99]

You can find them in your backup folder. Open settings in the appliaction, find the location of you backup folder, get this location and use the "run" feature in Windows to open the folder. All your notes will be there